I just got a new Xbox and my account doesn’t want to sign into my existing accounting and...

Correct but when I do that the app says I need to sign in to a certain account that was created and then deleted. I have a new adult account that the console is signed into, but the app wants to sign into the old profile. That is the only profile that the app asks for and won’t let me link to it. My console is signed into a new profile but app wants to link to old profile that doesn’t exist anymore

I have tried everything it says my account doesn’t even exist but I can look up my name on my new Xbox account and I can find it,I just can’t get in it. I guess it’s just a lost cause

Thank you for the reply, i did sign in and set my account and set it as home account but it just doesn’t seem to work, it’s now saying she hasn’t got Xbox gold, i did sign back in my Xbox and signed in as home as well does that make a difference, all she wants to do is play mine craft

It literally says “the Microsoft account you have entered does not exist” when I’ve had this account for 7 maybe 8 years? When I try to recover the account with my email it’s saying it literally doesn’t exist but the account still exists like I can add it on Xbox from a different account

Sounds like someone got access to your account and changed the email to your account.

That doesn’t work. It says this email already has an account. When I sign into my Xbox account with that email it comes up with another gamertag that isn’t mine that I’ve never used

Thats because the new alias (if its a Microsoft email) would have to be one that doesn't already exist because It creates a new Microsoft email when you go to add a new alias.