I just bought a new Xbox one and it will not allow me to play anything that involves the...

Discus and support I just bought a new Xbox one and it will not allow me to play anything that involves the... in XBoX Games and Apps to solve the problem; I just bought a new Xbox one and none of the disc movie or games are not loading everything says error message any suggestions?... Discussion in 'XBoX Games and Apps' started by Deja Smith1, Sep 29, 2023.

  1. Deja Smith1
    Deja Smith1 Guest

    I just bought a new Xbox one and it will not allow me to play anything that involves the...


    I just bought a new Xbox one and none of the disc movie or games are not loading everything says error message any suggestions?

    :)
     
    Deja Smith1, Sep 29, 2023
    #1
  2. SwordofWhedon Win User

    I just bought a new Xbox one and it will not allow me to play anything that involves the disc. Everything says error any suggestions?

    You need to return the system to the store, the drive is defective
  3. GMS1stLDYCannon Win User

    I just bought a new Xbox one and it will not allow me to play anything that involves the disc. Everything says error any suggestions?

    Hello, you brought it like brand new out the box??!!! If so I would take it right back to the store and get a refund!!
  4. Nkosana23 Win User

    I just bought a new Xbox one and it will not allow me to play anything that involves the disc. Everything says error any suggestions?

    Hi. My name is Brilliant and I am happy to assist you today.

    Here is a thread with a possible solution to the issue you're currently faced with: https://answers.microsoft.com/thread/420c37c7-b2c3-4871-bce1-cb015dae0856

    It simply states that:
    1. Press the Xbox button on your controller to open the guide.
    2. Select Profile & system > Settings > General > Power mode & startup.
    3. Select Power mode, and then select Energy-saving.
    4. Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it.
    5. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to instant-on power mode.

    I hope this helps resolve your query. Happy Gaming.
  5. ItZzBray Win User

    0x87de0012 error code

    i bought Advanced Warfare on the Xbox One marketplace, the console allowed me to play the game on Monday 3rd and Tuesday 4th but i just went to play it and the above error code comes up for this and Sunset Overdrive which i also bought on the Xbox One marketplace.
    PLEASE FIX
  6. ElegantPlace519 Win User

    My Xbox Live GOLD Membership isn't working!

    my xbox is telling me the current profile is not allowed to play on xbox live snd i just bought the gold membership
Thema:

I just bought a new Xbox one and it will not allow me to play anything that involves the...

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