I just bought a game but when I try to install it it says sorry we are having trouble...

Discus and support I just bought a game but when I try to install it it says sorry we are having trouble... in XBoX Games and Apps to solve the problem; I just bought a game but when I try to install it it says sorry we are having trouble finding your stuff. I have tried so many different things. Can... Discussion in 'XBoX Games and Apps' started by Chelsea Bingham, Apr 21, 2023.

  1. Chelsea Bingham
    Chelsea Bingham Guest

    I just bought a game but when I try to install it it says sorry we are having trouble...


    I just bought a game but when I try to install it it says sorry we are having trouble finding your stuff. I have tried so many different things. Can someone please help!

    :)
     
    Chelsea Bingham, Apr 21, 2023
    #1
  2. Ronnieee Win User

    I just bought a game but when I try to install it it says sorry we are having trouble finding your stuff. I have tried so many different things can someone please help.

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with installing a game.

    If I may ask, is this only happening to one game? What type of Xbox console do you have?
  3. FernandoCarvalhoPV Win User

    Trying to install a new game I bought, and it automatically says "installation stopped" when I try installing it.

    My name is Fernando I'm an independent consultant, I'm happy to help.

    You can try downloading via the Xbox app if you're still having issues with the download.
  4. EzequielNeves19 Win User

    Trying to install a new game I bought, and it automatically says "installation stopped" when I try installing it.

    Hello AustinJames9.
    My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. I am very sorry for your problem but I need some details so that I can understand and be able to help you better. Is your problem with a game on Xbox One or for a PC game? It is very important for me to be able to know what device you are trying to install so that I can help you better, I will be here waiting.
  5. EzequielNeves19 Win User

    Trying to install a new game I bought, and it automatically says "installation stopped" when I try installing it.

    Please enter this link that I am sending you. It is a link that was answered by a consultant called Dio Xavier, a question similar to yours. Please turn on the translator of your site, it is possible that the site is in another language.

    https://answers.microsoft.com/pt-br...ox-one-s/a373d735-62be-430a-a028-4d3840a9cfce

    If your problem is not resolved please contact me and I will find an alternative so that you can solve your problem and get back to playing your games.
  6. AustinJames9 Win User

    Trying to install a new game I bought, and it automatically says "installation stopped" when I try installing it.

    It turns out all I had to do was delete some games that were in progress of installing, but not fully completed. The game immediately began installing when I did it.
Thema:

I just bought a game but when I try to install it it says sorry we are having trouble...

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