I heart horror rewards promotion help

Th33nd · Oct 31, 2016

Hey guys so you were running a promotion where if you spent 59.99 before taxes on certain games, tv shows, and movies you could earn 5000 rewards points. I double checked the specific content and the amount of money spent and I reached the threshold to get
the 5000 points but the "scare o meter" never updated and it seems i have no pending points either. Please help.

:)

Smwutches · Oct 31, 2016

I Heart Horror Rewards help

Keep in mind that it should take about 96 hours for the site to update with your progress.

UK Pro Ganjah · Oct 31, 2016

I Heart Horror Rewards help

A couple days ago I brought Dead rising 3, which counts towards part one of the challenge and within that I have unlocked five achievements which count towards part two which should reward me with 1000 credits, however no achievements have been tracked...

XBLRewards8 · Nov 1, 2016

Hello Th33nd,

Purchases take up to 96 hours to be processed. The Credits are now pending in your account.

XBLRewards8

Hello Th33nd,

Purchases take up to 96 hours to be processed. The Credits are now pending in your account.

XBLRewards8

Hello UK Pro Ganjah,

Purchases take up to 96 hours to be processed. Since your purchase was made recently, it is still to early to see the Credits for that purchase. You will still get Rewarded even if this processing occurs outside of the offer period.

Smwutches

Keep in mind that it should take about 96 hours for the site to update with your progress.

XBLRewards8

Hello registradus,

Yes, you can choose to rent or buy video for that offer. We only look at the total spend amount for videos, so your ownership will not affect that calculation!

XBLRewards8

Hello The Higginbot,

We see the Credits pending in your account. There was a small delay around the 26th that caused processing of purchases to be delayed by roughly a day. Apologies for the inconvenience.

I heart horror rewards promotion help