I having trouble with a xbox gift card with the error "code not found" anyone know what I...

Discus and support I having trouble with a xbox gift card with the error "code not found" anyone know what I... in XboX Insiders to solve the problem; I bought two xbox gift cards one was 15 and the other one is 50 the 15 dollar gift card worked the 50 is the one not working. I made sure to check if... Discussion in 'XboX Insiders' started by /u/marcus10164, Nov 9, 2019.

  1. I having trouble with a xbox gift card with the error "code not found" anyone know what I...


    I bought two xbox gift cards one was 15 and the other one is 50 the 15 dollar gift card worked the 50 is the one not working. I made sure to check if all of the code is right and it is and it still shows it I need some help please

    submitted by /u/marcus10164
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    /u/marcus10164, Nov 9, 2019
    #1
  2. XBF Leo G Win User

    XBOX Card Purchase

    Hello pepawsnider,

    Thanks for posting on the Xbox forums. We need a little more information. What is the error message or error code that appears when you attempt to redeem the prepaid code? Are you redeeming the prepaid code on an Xbox One or Xbox 360? We have a support
    article that
    lists some error messages for gift cards and codes and provides solutions
    . Be sure to let us know the results
    pepawsnider!
  3. GalvanicCorgi90 Win User

    Unadle to buy the beyond light deluxe edition

    1 I don't think i have an exact error code XB4rklzXHkeAH7cz.212.1.24 was what was also on the error details. 2 debit visa Gift Card. 3 not yet. 4 directly for the Xbox and microsoft store.
  4. XBF Leo G Win User

    Gift card

    Hello FaZe,

    Thank you for posting on the Xbox forums. This error message may indicate that the gift card is not active. Each gift card must be scanned out of the retailer's system correctly in order to become active. The article entitled, "Troubleshoot
    redeem gift card and code issues
    " contains more information about gift card errors. Another great option is to reach out to the
    Xbox support team. The support team will investigate the gift card and provide more options. Be sure to let us know the results!
  5. XBF Leo G Win User

    Gift card

    Hello SerenityCottman,

    Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you attempting to redeem a prepaid code on the Xbox One, Xbox 360, a Windows 10 computer or a mobile device? What is the error
    message or error code that appears when you try to enter the prepaid code? Which troubleshooting have you attempted thus far? We have a support article that provides

    solutions for gift card and code issues
    . Be sure to let us know the results
    SerenityCottman!
  6. XBF Ezra G Win User

    Gift Card

    Hello janainaCarla1,

    Thank you for your post. I understand you are experiencing an issue with your Xbox Gift Card/code producing an error. To troubleshoot this, please check out this article:

    Troubleshoot redeeming Xbox gift codes/card
    s.

    I hope this helps.
Thema:

I having trouble with a xbox gift card with the error "code not found" anyone know what I...

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