I havent riecieved any Rewards points for well over a year.

I used to receive reward points, but its been well over a year since I last received any, I still receive the email update each month but nothing ever gets added, I renew my Gold subscription every month and also have purchased numerous digital games but
I never receive the points. Can any one help ?

:)

 

I havent received any rewards points in well over a year, can any one help ?

You'll want to post in the Xbox Rewards Questions forum in order for support to check. Keep in mind that as of July 1, 2014, there are no offers to receive credits for renewing gold. In order to receive credits, your purchases either have to be eligible
for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. If you can list any specific offers you're looking for credits from, that will also help support check.

 

I havent received any rewards points in well over a year, can any one help ?

I used to receive reward points, but its been well over a year since I last received any, I still receive the email update each month but nothing ever gets added, I renew my Gold subscription every month and also have purchased numerous digital games but
I never receive the points. Can any one help ?

 

Hello peterj30,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).