I haven't received my reward for pre-ordering

I haven't received my 15,000 reward for pre-ordering 3 games. I made sure the 3 games were on the list. They were Final Fantasy XV, Dead Rising 4, and Resident Evil 7.

:)

 

Missing rewards points

Still haven't received any of the rewards points for pre-ordering recore and Gears 4

 

Not getting pre-order rewards

I do not get rewards for pre-ordering games my friends do but I don't I haven't received any since I pre-ordered Gears of War 4 didn't get that in any after can you please tell me why I'm not receiving my bonuses rewards for pre-ordering games and what can
I do to get it

 

The forum you posted in is the Reward Program Discussion forum. It is not monitored by the staff. If you have not already, you need to re-post your topic but change the Forum Type to "Support" then they will be able to assist you.

Once you do that, keep in mind it takes 1-2 business days for the staff to reply and they only work Monday - Friday from 9am to 5pm PST. They do not work weekends.

There were some issues with RE7 registering, so when you post there they will be able to update you.