I haven't received my Grove music for 3 months

Discus and support I haven't received my Grove music for 3 months in XBoX on Consoles to solve the problem; I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass. 8c0e4059-bd13-48ef-9373-38c5ec5ef0fa Discussion in 'XBoX on Consoles' started by Luna Spectrum, Aug 1, 2017.

  1. Luna Spectrum
    Luna Spectrum Guest

    I haven't received my Grove music for 3 months


    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.

    :)
     
    Luna Spectrum, Aug 1, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    I haven't received my 3 month code for grove music.

    Where did you sign-up for the Microsoft Groove promotion? Was it on the Xbox One dashboard, or was it through Groove's website or the Windows Store on Windows 10? If you signed-up on the Xbox One dashboard, you came to the right spot!

    If you signed up through Groove music's website, or through the Windows Store on Windows 10, please drop a post over in our Groove Music Support forums so the
    proper team can assist. We're able to help out with promotions ran through the Xbox One dashboard, however any promotions outside of that we don't have access to unfortunately.

    That clarification will help us narrow down the next steps. Keep us posted!
     
    Mister Beep, Aug 1, 2017
    #2
  3. Luna Spectrum
    Luna Spectrum Guest
    I haven't received my 3 month code for grove music.

    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.
     
    Luna Spectrum, Aug 1, 2017
    #3
  4. Mister Beep Win User

    I haven't received my 3 month code for grove music.

    Where did you sign-up for the Microsoft Groove promotion? Was it on the Xbox One dashboard, or was it through Groove's website or the Windows Store on Windows 10? If you signed-up on the Xbox One dashboard, you came to the right spot!

    If you signed up through Groove music's website, or through the Windows Store on Windows 10, please drop a post over in our Groove Music Support forums so the
    proper team can assist. We're able to help out with promotions ran through the Xbox One dashboard, however any promotions outside of that we don't have access to unfortunately.

    That clarification will help us narrow down the next steps. Keep us posted!
  5. jamesmcca Win User

    Haven't received my 3 free months Groove Music code

    same here i signed up to groove music and haven't received my 3 months free
  6. Mister Maka Win User

    Grove music 3 month token

    Hey there BarrelSeeker374.

    I reached out to you via Xbox Live in a message :) Please take a look there and if you have any other Xbox support questions, please create a new thread.
  7. CoffeeArcher901 Win User

    I haven't received my Groove Music 3 month pass

    Hey there ,

    How did you originally sign up for this promotion? Based on that, the way you receive the code could be different. For example, if you signed up on the website, you'll want to check your email on file for a code and if you did it on the Xbox One console,
    you'll see a message with the code for redemption.

    Let us know!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
    info.
    I signed up on the website and do check my email daily but still no email.
  8. Mister Mascot Win User

    I haven't received my Groove Music 3 month pass

    Hey there CoffeeArcher901,

    How did you originally sign up for this promotion? Based on that, the way you receive the code could be different. For example, if you signed up on the website, you'll want to check your email on file for a code and if you did it on the Xbox One console,
    you'll see a message with the code for redemption.

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
    info.
Thema:

I haven't received my Grove music for 3 months

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