I haven't received my gift card

Discus and support I haven't received my gift card in XBoX Sales and Promo to solve the problem; Hello, back last year I had pre ordered some games and I haven't received the 10 dollar gift card up to now, I took a long time to get back to you... Discussion in 'XBoX Sales and Promo' started by Coookiejam, May 7, 2016.

  1. Coookiejam
    Coookiejam Guest

    I haven't received my gift card


    Hello, back last year I had pre ordered some games and I haven't received the 10 dollar gift card up to now, I took a long time to get back to you about this because you know exams, work all that and only today I got a chance to query about this, someone
    told me that I was supposed to receive it since I had pre ordered halo 5 and bought battlefront, can you please help me?

    :)
     
    Coookiejam, May 7, 2016
    #1
  2. JayFig15
    JayFig15 Guest
    Missing Gift Cards

    3rd time making a post, contacted chat support 5 times and I still haven't gotten an answer on why I haven't received my gift cards yet. I've redeemed the VIP gems over a month ago and still haven't an confirmation emails concerning the gift cards.
     
    JayFig15, May 7, 2016
    #2
  3. JayFig15
    JayFig15 Guest
    Missing Gift Cards

    Redeemed my VIP gems almost a month ago and still haven't received my gift cards. Second post I've created.
     
    JayFig15, May 7, 2016
    #3
  4. Smwutches
    Smwutches Guest

    I haven't received my gift card

    Since the $10 gift card is a promotion from microsoftstore.com, you would need to contact their customer support for assistance. Keep in mind that if you are a rewards member, you would have received 15,000 credits instead of the $10 gift card.
     
    Smwutches, May 7, 2016
    #4
  5. Coookiejam
    Coookiejam Guest
    Well the person who was helping me with this, told me to post here, and I had pre ordered the game from my Xbox itself, so what am I supposed to do?
     
    Coookiejam, May 7, 2016
    #5
  6. Smwutches
    Smwutches Guest
    The games had to be preordered from microsoftstore.com in order to receive the gift card. Digital orders from the console are not eligible.
     
    Smwutches, Nov 3, 2018
    #6
  7. jessiekirk1 Win User

    How do I get my $5 gift card and 15k in game currency

    This didn't help I still haven't received my gift card
  8. Ratfoot Win User

    Haven't received $5 Xbox Gift Card

    Hey there :)

    sorry to ask... how much did you spend?
    $17.99 and it's been way more than 30 days
  9. Ratfoot Win User

    Haven't received $5 Xbox Gift Card

    Keep in mind it can take up to 30 days from the date of purchase.
    It's been way past 30 please fix this
  10. Smwutches Win User

    Haven't received $5 Xbox Gift Card

    Keep in mind it can take up to 30 days from the date of purchase.
  11. Frizio I iB Win User

    Haven't received $5 Xbox Gift Card

    Hey there :)

    sorry to ask... how much did you spend?
Thema:

I haven't received my gift card

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