I haven't received any rewards points for well over a year

I used to receive reward points, but its been well over a year since I last received any, I still receive the email update each month but nothing ever gets added, I renew my Gold subscription every month and also have purchased numerous digital games but
I never receive the points. Can any one help ?

:)

 

Havent gotten any rewards points

Hi Xbox Rewards Team, Im here because over the past year i haven't gotten any rewards from buying things over the xbox store and for renewing my gold membership. I've spent over $200 USD and haven't gotten any rewards points, the only points I've received
are from the surveys that Ive have done

 

Not receiving rewards points for pre ordering games

I’ve preordered games digitally for over a year now and I haven’t received any reward points for it at all

 

Hello peterj30,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).