I haven't gotten my auric cells...

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello milkmonster756jackson how are you?

The only way you can resolve your issue is to contact Xbox support.

Please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

As 48 hours already passed the refund process is going to start.

Refund estimated time can be up to 5 business days, but it can take more than expected due to internal processes with your financial institution

You can try getting in touch with them to speed up the process.

By the way, just to cover the possibility, in case you have more than one email address please check on each one the order history:

https://account.microsoft.com/billing/orders

So it’s been 48 hours and I still haven’t received the auric cells or a refund. What happens now

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Hex

Sorry for the bad experiences, in some cases a purchase can take up to 48 hours to be reflected in your account and in-game after date of purchase.

For now the best option is wait this time

But just to let you know that if more than 48 hours passed and you not receive the content yet, probably finally something went wrong with the purchase and the charge is going to be reversed or the refund process is going to start automatically

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

You can check your email for any codes that may have been sent or on how to load the auric cells.