I haven’t gotten my 159 dollars back from call of duty I want it back now

Did you file a refund request back then?

If so first check account.Microsoft.com

If it's rhere keep in mind you can check your bank statements upto 30 days after

If you didn't file it aftrr 14 days after launch then you don't qualify for a refund as that's the limit

Thank you for trying to help Oskayra but I didn’t use a bank to pay for the games but rather I used the Microsoft account balance and the first time I did this and refunded a game I bought by accident it worked and I got my cash back but now I cant

Hello Gb R, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through, I was researching in one of the Microsoft forums and in this article (https://answers.microsoft.com/thread/8ff47330-a591-48b1-97bb-965ea07a901e)">https://answers.microsoft.com/thread/8ff47330-a591-48b1-97bb-965ea07a901e) Gerardo CG. independent advisor, shows that the solution to the problem can be solved by following these steps:

Refunds typically take an average of 3-5 business days to reflect in your bank account, but this time period may vary by bank. However, it seems like a long time ago.

If your refund was approved by Xbox and it's been more than a week, I recommend that you contact your bank directly and ask them if the problem is on their end. When Xbox approves a refund, it is automatically processed instantly, and the time it takes to arrive is usually because it takes a while for the bank to process the refund and sometimes issues can occur. Therefore, it would be good to clarify this directly with them.

Information Source (Credits): https://answers.microsoft.com/thread/8ff47330-a591-48b1-97bb-965ea07a901e

If it happens, the problem is not resolved and the bank tells you that the error is not on their part. Then, follow the steps in the following recent article from the Microsoft forums (https://answers.microsoft.com/thread/e4b765e4-2190-47ab-8a45-bbf1b7eeb369)">https://answers.microsoft.com/thread/e4b765e4-2190-47ab-8a45-bbf1b7eeb369) Gerardo CG. independent advisor, shows that the solution to the problem can be solved by following these steps:

"If the issue is not with your bank and they have confirmed this after your contact with them, please reply to the email you received informing you of the refund approval. This is the only way to get back in touch with the team who originally handled your refund request.

Please note that users have reported a delay in the refund system but if your request was accepted, you have nothing to worry about. The money will be credited to your account sooner or later."

Information source (Credits): https://answers.microsoft.com/thread/e4b765e4-2190-47ab-8a45-bbf1b7eeb369

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

The refund was last year, this has been a problem for a while now, I haven’t gotten any email and checking addons I still own it. I just want my dang money back

I'm sorry to hear that. Just a friendly reminder though, this is a public user-to-user support forum. We're users just like you helping other users. We do not work for Microsoft and have no access to any user account so there is nothing we can do or check from within the forum. We have no input on Microsoft's policies, procedures, or design decisions. Microsoft Support personnel do not staff this forum. I hope you understand.