i havent got my Vanilla cape and i have own both verison before june 6 2022 and i have been...

Discus and support i havent got my Vanilla cape and i have own both verison before june 6 2022 and i have been... in XBoX Games and Apps to solve the problem; i have looked everywhere and nothing 79d49f62-ae75-482e-b4fa-3b69c7177a10 Discussion in 'XBoX Games and Apps' started by Jesse Palermo, Jul 15, 2023.

  1. i havent got my Vanilla cape and i have own both verison before june 6 2022 and i have been...


    i have looked everywhere and nothing

    :)
     
    Jesse Palermo, Jul 15, 2023
    #1
  2. WattyNuela Win User

    i havent got my Vanilla cape and i have own both verison before june 6 2022 and i have been waiting and havent got it

    Hello Jesse, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I understand you didn’t receive the Vanilla Cape yet. I was looking at the related article about this from Mojang, and found something that may be useful to your inquiry:
    “Don’t panic in case your reward doesn’t show up right away. Just keep calm and build a dirt house in the meantime!”

    They didn’t announce if this program ended, so you may need to be a little more patient.

    You can review this information and more by clicking below:
    https://www.minecraft.net/en-us/article/introdu...

    However, you can try reaching out to Mojang support directly and review the options you may have regarding the vanilla cape.
  3. Nilay Bhattacharjee Win User

    Why didn't I get the Vanilla cape in Minecraft?

    Hello Loop,

    Nilay here and I'm glad to answer your query today.

    The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them before June 6, 2022, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 so they can have it checked for you.

    Source: https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

    Good Luck
  4. Kimmy_24 Win User

    (Minecraft) Why haven't I received my Vanilla Cape?

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    According to Mojang:

    Both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

    For more information, please feel free to check:

    https://help.minecraft.net/hc/en-us/articles/83...
  5. Darhyl Mayte Amizola Win User

    (Minecraft) Vanilla cape not received after nearly a year

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    According to the Minecraft FAQ:

    CAN I BECOME ELIGIBLE FOR THE VANILLA CAPE AFTER JUNE 6, 2022?

    If you did not purchase both versions of Minecraft on the same Microsoft account fo PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

    HOW DO I ACQUIRE THE VANILLA CAPE?

    We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.

    Unfortunately, both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

    Try to sign out and re-sign into your account on Minecraft Launcher, however, if the issue still persists, contact Mojang support as they can provide you further assistance on how to acquire your Vanilla cape in-game item by submitting your ticket request here on this link:

    https://feedback.minecraft.net/hc/en-us/request... or

    https://help.minecraft.net/hc/en-us/request/new...

    After submitting the ticket request, you will receive an update from Mojang within 24 - 48 hours.

    Thank you so much for your time, I hope you have a great day!

    Reference link:

    https://answers.microsoft.com/en-us/xbox/forum/...

    https://help.minecraft.net/hc/en-us/articles/83...

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  6. Kimmy_24 Win User

    Minecraft Cape Never Recieved (Vanilla Cape)

    Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    According to Mojang:

    If you did not purchase both versions of Minecraft on the same Microsoft account for PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

    For more information, please feel free to check: https://help.minecraft.net/hc/en-us/articles/83....

    If you have all the order numbers or transaction ID's confirming that you're able to obtained both versions of Minecraft on the same Microsoft account for PC before June 6, 2022, I suggest you contact Minecraft team so they can further check it for you. The Vanilla Cape is their promotion so only them have access on that. You can submit the request using the link below:

    https://help.minecraft.net/hc/en-us/requests/new
Thema:

i havent got my Vanilla cape and i have own both verison before june 6 2022 and i have been...

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