I haven't been getting my points

XGN RED SKYS · Sep 26, 2017

I haven't been receiving any points from you guys fix my account and balance please

:)

Luke Cowan · Sep 26, 2017

Not receiving rewards points

I haven't been getting my rewards points, is there a problem with my rewards account.

BigMac Surprise · Sep 26, 2017

Xbox Reward system

i have been doing these monthly surveys and i haven't been getting my points. it says they are pending but i have been doing these for about 4 months now and first moths points still haven't gone through yet. what do i do?

XBLRewards8 · Sep 27, 2017

Hello OGC RED SKYS,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since your recent purchases have all been game consumables, they were not eligible for MyVIP, nor did they qualify for any offers. This is mentioned in the FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

XBLRewards8

Hello OGC RED SKYS,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since your recent purchases have all been game consumables, they were not eligible for MyVIP, nor did they qualify for any offers. This is mentioned in the FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Grimdaddy11485

I haven't been getting an error but my achievements haven't been loading to my score or leaderboard in the past 3 days ive gotten over 100 points and its only showing for 30

XBLRewards8

Hello Raziel Amazuke,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month.

Smwutches

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by
the 15th of the next month. Since they were pending on the 18th, they'd be scheduled for the deposit on the 13th of this month.

D 0 O K iii E

I can open REQ packs with Req point no problem. I'm also getting the packs I'm suppose to get when I complete commendations. I'm just haven't been getting the weekly REQ packs through the warzone REQ bundle.. They are suppose to show up in my "open packs"
thing along with my daily login bonus pack and they haven't been.

I haven't been getting my points