I have xbox live gold that expires on 8/2017 but i cant play online

Hey there sickboi925,

Which country are you physically located in on our
Officially Supported Xbox Live Countries and Regions list and which country/region do you have your account set to?

To clarify, if you're not connecting from a region on this list, you may be in a country or region that's not officially supported. That could mean that some features may not work properly.

What error message are you seeing on the console as well?

Let us know!

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Xbox Forums Staff

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I checked, it confirms that I have Xbox Live Gold and that it expires on January 2017, but when I try to use online services on my xbox, I receive a message saying that I don't have Live Gold

hi ,

i have 2 Subscription:

Xbox Live Gold Expires on 20/02/2017

Prepaid 3M Xbox LIVE Gold Expires on14/04/2017

when i try to Start a party , , on xbox one menu a pop up window apears with "Buy Gold" so i click NO - then this error 0x89231022 apears .

can someone help me ?

same problem here, xbox live expired, i exteneded for 3 months, accounts says on xbox live that gold ist active but cant play online or join party! it happened today

I had gotten gamepass for 1 month and xbox live gold for a year. My gamepass came with the xbox and I cant play online because of my supposed expired Xbox Live.

THIS DID NOT HELP CAN SOMEONE ELSE HELP?