I have video but no sound

OffCentaur68823 · Feb 2, 2018

I just got a new Xbox one S. It is all hooked up I got video but there is no audio. I changed all programs on my TV I changed all the programs on the Xbox nothing will bring up the audio. I have DirecTV do I need to get another HDMI cord to plug into my
DirecTV genie mini. I changed out the HDMI cord that came with the Xbox and that didn’t work either. I was told all I should need is the HDMI cord that came with.

:)

Miss Portia · Feb 2, 2018

Have Sound but no Video

How is your console connected to your TV? Have you tried a different cable or TV?

jalumpajoe13 · Feb 2, 2018

Have Sound but no Video

Please help! I have a unit that has sound but NO Video. Someone told me that it leads to the three rings of death. Is there any fix for that. Please Help

Paraffin Alien · Feb 3, 2018

Have you checked the audio output settings on the console?

Go to settings,

select Display & Sound

select Audio Output

and there you will see a choice of either HDMI audio or optical audio.

Check to make sure HDMI audio is selected

As if it`s set to optical you will not get an audio output through the HDMI cable.

Paraffin Alien

Have you checked the audio output settings on the console?

Go to settings,

select Display & Sound

select Audio Output

and there you will see a choice of either HDMI audio or optical audio.

Check to make sure HDMI audio is selected

As if it`s set to optical you will not get an audio output through the HDMI cable.

Miss Portia

How is your console connected to your TV? Have you tried a different cable or TV?

StewedThunder4

Check this link for a possible solution:
https://support.xbox.com/en-US/games/troubleshooting/recording-problems-with-gamedvr

It's an issue of recording his voice, not the sounds from the game. Any thoughts?

M3tal Daz3

Check this link for a possible solution:
https://support.xbox.com/en-US/games/troubleshooting/recording-problems-with-gamedvr

DigitalAssassin

Hey there, to reset your display settings try:

-

Reset the console display settings

-

If the display problem is still not resolved, reset the display settings of your console. Here’s how:

1.Remove any discs from the disc tray.

2.Turn off the console.

3.Turn on the console.

Note If you are using an Xbox 360 Wireless Controller, turn on the console by using the Guide button on the controller. Make sure that you use the player 1 controller when you do this. The player 1 controller will have the upper-left light illuminated.

4.As the console starts, on the controller, press and hold Y while pulling the right trigger. The display settings are reset to the default settings, and then the console automatically restarts.

-

support.xbox.com/.../image-on-your-tv-is-unclear

I have video but no sound