I have two Xbox live gamertags showing

/u/jasoncc1 · Sep 11, 2020

I paid for to change my Xbox live gamertag from (TwitchJayOG3) to (Gigabitethernet) now I have both my old and new gamertag on my profile in the Xbox party chat an the Xbox mobile app but in all games it shows the new gamertag I contacted Microsoft support about this issue and they said the new gamertag has been updated an is showing on there side the reason I still have the old gamertag is because I am in the Xbox insider program on my console an recommended to make a report on the Xbox insider hub app I have already done this with no reply anywhere or fix yet I still want to get rid of my old gamertag completely an have the new one across the whole account they also recommend me to refund the gamertag change an opt out of the Xbox insider program an then once I’m out of the program an the gamertag has been refunded to buy another gamertag change an see if it works i really don’t want delete my insider program account or refund the gamertag change unless I have absolutely to please help thanks in advance

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Myriad Blue

it shows it on top of my gamertag on Xbox it’s shows the gamertag with this ń on the top and then the normal n at the bottom it so weird because when I typed my gamertag on the Xbox website it didn’t show those two gamertag it shows the original one without the weird n.

Fogey Finley

So the "Xbox one console and Xbox apps" gamertag wont show a suffix in games that support it?

My last gamertag had a suffix for both so i have no idea which of the two gamertags was being used. Basically, if i were to change my gamertag to the ones in the picture, will the "Xbox one console and Xbox apps" gamertag show a suffix in game?

OCRyzen

If you use a Pre-Paid Redeem Code Card, for a Xbox Live Gold Subscription, it doesn't show your full tenure Dakrkplayer2 (ie. Years on Xbox Live Gold)... My Profile & account, is showing two years on gold & i've been on 12 month Gold since 2008, with this
GamerTag etc..

San Bernardin0

I changed my gamertag 2 days ago and it's doing the same thing. on Xbox live friends list and in party chat it shows my old gamertag and on the Xbox app. On xboxlive.com it shows new gamertag

XBF John

Of course, when you get the chance, could you double check your xbox profile on xbox.com and see if the gamertag appears correctly there as well?

Thank you,

I have two Xbox live gamertags showing