I have two gamertags linked to the same email account and i can't use my original account, ...

DanteDarkNigth · Jul 30, 2014

Recently I just created the account in xbox live but mistakenly linked my email where I had my original account SnakePolSolid, this is my principal account and where are all my achievements, I have money and points and games.

Now my old account SnakePolSolid dont work, only i can conect to x-live with my new account DanteDarkKnight.

I would like to unlink from this email account and link my old account again SnakePolSolid but not how to do it.

Can anyone help me?

Thanks a lot and best regards my friends.

:)

Napkin Legend · Jul 30, 2014

Two gamertags linked to a single email issue.

I believe I have two gamertags linked to the same email account. I get emails from XBOX directed to (my current account) and 2. I deleted 2 from my console months ago as I couldn't justify the use of two accounts,
but it kept charging my. I've been getting charged $10/month for gold so I might as well redownload the account. When trying to do so it only downloads . My paypal address that is charged monthly for 2 is the same as the email for
my Microsoft Account that is linked to.

Can anyone help me find a way to download my 2 account? I wasn't sure it was even possible to have two GTs linked to the same email address.

DanteDarkNigth · Jul 30, 2014

HELP!! I have two gamertags linked to the same email account and i can't use my original account, only the new one.

HELP!! Recently I just created the account in xbox live but mistakenly linked my email where I had my original account SnakePolSolid, this is my principal account and where are all my achievements, I have money and points and games.

Now my old account SnakePolSolid dont work, only i can conect to x-live with my new account DanteDarkKnight.

I would like to unlink from this email account and link my old account again SnakePolSolid but not how to do it.

Can anyone help me?

Thanks a lot and best regards my friends.

SMX Matrixnez · Jul 30, 2014

lo que pides no se puede hacer como tal ya que no es posible traspasar ni creditos ni score de una cuenta a otra

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llama a soporte tecnico

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ask what you can not do as such because it is not possible to pass or score or credits from one account to another

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call technical support

CapacityGorgon5 · Oct 31, 2018

i have the exact same problem but what ever this guy just said is not helping me what so ever we need actual help

JustinLatimer

I can't create a new account using the email I used for my original gamertag.

Jake1292

I've only ever had the one account I used an old email to start my account originally, but I have since updated it and used my updated info to sign in on two previous consoles. But since signing in on my new console, I can't find any mention or history of my gamertag on my Xbox account anywhere

brownski1

Hi, thanks for your reply.

When I click that link it asks me for an email address. Is this for my son's account or mine? Something I noticed on our xbox is that my two younger sons have gamertags but their email addresses are not connected to these, and I can't find a way to link the two without it trying to create a new gamertag for their emails.

FangPerk

i can't re download the account because someone changed the email to it but the gamertag is the same, it's just my gamertag except without the zero at the end. if there is anyway to get it back please let me know. this happened a year ago and i still remember
the original email and password used the old account.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

It isn't possible to have 2 accounts on the same email. The emails might be similar, probably the same address with different suffix (outlook and Gmail etc) but it isn't the same. Kindly try to recover the other account address and log into it

I have two gamertags linked to the same email account and i can't use my original account, ...