I have to reset my Mac address so my controller can connect to my Xbox.

Hello Dadskybox, I hope you are well, My name is Oskayra, thank you for allowing me to help you.

I found this information from a Microsoft forum that may be useful to you.

1. It would be useful if you tried using different batteries than the ones you are using right now, just to rule out that the problem is the batteries.

2. If the problem persists then please try manually power cycling the control as follows:

Press and hold the Xbox button on the controller for 5-10 seconds, until the controller turns off. Then press and hold the Xbox button again to turn the controller back on.

3. Check if the control is disconnected in the same way by connecting it via USB cable, if so then it will be necessary to apply its warranty. If it works correctly via cable, continue with the next step.

4. Verify that the control is updated using the instructions in the following link:

https://support.xbox.com/es-MX/help/hardware-ne...

This information is not mine, it is from the independent advisor Gerardo C. The credits will be attributed to him.

Credits: Source of information:

https://answers.microsoft.com/thread/abffb7c1-2762-4090-8381-1ec97267a507

This information may be in another language so you will have to translate it yourself, I hope you understand.

I hope this information helps you, do not hesitate to consult again if the problem persists.

Merry christmas.

Sincerely,
Oskayra.

Shad0wmanUK,

Yes i do have to do that. I went and put in the MAC address in the trusted domain box on my parental control tab on my router. Reset the router and everything and it would still not connect to the internet. Not sure if i put the MAC address in the right
area or not. Also my mac address is enabled. So i am stumped now and just going to assume i can't get online. I have parental controls on one of my computers but for my Mac i do not have anything for it to help with web filtering or blocking. THat is the whole
reason i went through my router was because everything i tried and use for my Mac that i did find caused Kernel messages on it. So if you or anyone else has any suggestions for putting a web filter or web blocker on my Mac so i can remove everything from my
router that would be greatly appreciated as well.

so i have this problem where i can not get to my MAC address because its a new xbox and wants to update but the update requires internet. but at the same time for me to connect to my internet i need to know my MAC address

So far I have tried every type of reset except the one that erases everything from the console, clearing my Mac address, putting my password in multiple times for my internet, and resetting my internet .

I have not tried an ethernet connection because my xbox is in a different room.

I have connected my xbox to a different network and it worked just fine.

I belive my xbox is a series S

can you help me figure out if my router is filtering Mac addresses?

go to settings on ur xbox then advanced settings click on alternate Mac address and hit clear. It’ll reset and then it’ll connect