I have to purchase a digital game i should already have?

Discus and support I have to purchase a digital game i should already have? in XBoX Games and Apps to solve the problem; A while ago i bought an Xbox One that included a game. I loved playing but eventually uninstalled for space. Im looking to reinstall, but i can't find... Discussion in 'XBoX Games and Apps' started by DaBones., Sep 10, 2020.

  1. DaBones.
    DaBones. Guest

    I have to purchase a digital game i should already have?


    A while ago i bought an Xbox One that included a game. I loved playing but eventually uninstalled for space. Im looking to reinstall, but i can't find the game, and looking in the store it says i dont own it and need to buy it. Any help would be appreciated.

    :)
     
    DaBones., Sep 10, 2020
    #1
  2. Smwutches Win User

    I have to purchase a digital game i should already have?

    Make sure you're signed into the account that purchased the game. You can also verify if you did purchase it (or redeem a code for it) on your account at http://account.microsoft.com

    If you're 100% sure you're using the account that purchase it and it's not showing up, you'll need to contact support. http://support.xbox.com/contact-us
  3. Mister Gwyther Win User

    Unable to download a game I have already purchased

    Hey there Raphael! I'm still seeing Dead Rising on the US Marketplace (LINK) so I don't believe it was taken down. Can you confirm for
    us if you have indeed switched consoles at any point since purchasing the content. Also, have you changed your physical location and/or your account region since purchasing?

    As for downloading issues themselves, our best suggestions are to delete, clear cache, and download again. You can also try removing your current storage device and download the game to another one. Let us know if that helps, thanks!
  4. Raphaelxo Win User

    Unable to download a game I have already purchased

    Thanks for the help Judge Bergan, but unfortunatelly it didn't solve my problem. I have already contacted microsoft support, spent hours on it, and did all the troubleshouting, including transfering my content licenses. After some online research, I strongly
    believe the game was removed from xbox live download servers or something, as other users are having the same problem to even download the demo.
  5. Judge Win User

    Unable to download a game I have already purchased

    If it is showing as incomplete then the download is infact not completing 100%. Delete the bad copy of the download and keep reattempting to download the game. Since buying the game have you switched Xbox's? If so, did you ever transfer your content licenses?
    Let us know.
  6. KillaRh1no Win User

    Left 4 dead 2

    I'm assuming you have already purchased it digitally to be asking this question and if that's the case go to my games on your xbox and it should be displayed with all your other purchases games.
Thema:

I have to purchase a digital game i should already have?

Loading...
  1. I have to purchase a digital game i should already have? - Similar Threads - purchase digital game

  2. Series X won’t launch games digitally purchased or off Game Pass

    in XBoX Games and Apps
    Series X won’t launch games digitally purchased or off Game Pass: Hi I’m about out of ideas for what I need to do to solve this issue. I purchased a Series X two months ago for my gf and I to play Split Fiction. First issue was the game would start the first cut...
  3. Can Microsoft support let me purchase redeeming digital key codes for delisted games?

    in XBoX Games and Apps
    Can Microsoft support let me purchase redeeming digital key codes for delisted games?: Can anyone please help me. I have been trying to find a way around this problem I'm having. Since Left 4 dead 2 dlc is now delisted. Getting the dlcs the sacrifice, the passing, and cold stream...
  4. How do I access my digital libary of games purchased from the Microsoft store for my Xbox...

    in XBoX Accessibility
    How do I access my digital libary of games purchased from the Microsoft store for my Xbox...: How do I access my digital library of games i purchased through the Microsoft store if customer service can not help me log into my account of the password has been forgotten? I was told that it...
  5. hello. I recently disputed a request for a digital game purchase that was made less than 14...

    in XBoX on Consoles
    hello. I recently disputed a request for a digital game purchase that was made less than 14...: hello. I recently disputed a request for a digital game purchase that was made less than 14 days ago (14 days is the deadline for digital game purchases). I emailed Microsoft/Xbox to repeal their...
  6. I was hoping to purchase a digital copy of a game that’s on the Xbox store but says not...

    in XBoX Games and Apps
    I was hoping to purchase a digital copy of a game that’s on the Xbox store but says not...: Overlord 1 and 2 is on the Xbox store and I was hoping to buy it but it says it’s not currently available and I was hoping I could get my hands on it I use to play it when I was younger and was...
  7. If i purchased digital games on the series s and then upgraded to the series x will the...

    in XBoX Games and Apps
    If i purchased digital games on the series s and then upgraded to the series x will the...: If i purchased digital games on the series s and then upgraded to the series x will the graphics quality for those games be upgraded to the x? 8809f9f0-652e-406e-86a4-8d79b353ef26
  8. Refund on wrong purchase digital game

    in XBoX Games and Apps
    Refund on wrong purchase digital game: I was wondering if I could get a refund on a digital game I got. The wrong one eac5b129-f1a4-4256-86b9-acaa60f92eeb
  9. Can't find digital games I purchased??

    in XBoX Games and Apps
    Can't find digital games I purchased??: I purchased digital games MK 11 and Cuphead. Now unable to find them on my account anywhere. 4004a2a3-ebad-4793-bfd2-82d221039dc9
  10. I own a game digitally for xbox one. Why does the game not appear as purchased on my Series...

    in XBoX Games and Apps
    I own a game digitally for xbox one. Why does the game not appear as purchased on my Series...: I bought master chief collection when it first came out. Now it says I don’t own the game when I try to install it on my Series S when I try to find it in store. it prompts me to buy the game...