i have three profiles in division 1 one will load, the other two won't . help.

I will not reply

1. one
2. two
3. three

• one
• two
• three

yes three or 4 times. Sometimes a game wont load. Other times apps won't load. So on and so on..

Hi Metroid,

Thanks for reaching out to us here on the Forums!

You would be able to play on the console with two profiles. Is it showing any error messages when you attempt to play Division with the two accounts?

Certain games will allow only one player, while other games will allow multiple profiles to play. If you have more than one profile saved to your Xbox One console, you can

switch between profiles from the Home screen too.

I hope this information helps.

I did the soft reset and that did not help.

Forza 4 will not load at all. It says Forza 4 took to long to start. I have to try two or three times on some other games before they will launch.

I have cleared the mac address twice and that did not help. I uninstalled Forza 4 and reinstalled and that did not help.

I am dreading to have to do a full factory reset.

I have a 2nd xbox one in the bedroom and the games load perfect on that xbox.

If you have two different profiles, one offline and one online, or really two accounts at all, you won't be able to merge the two of them. You can put the profile on a USB flash drive and move it to the other console if you want to have it on your own!