I have the option to install ea fc 25 on my xbox one but if I launch it says I don’t have...

Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Unfortunately, it is not possible to transfer content from FIFA 23 to EA FC 25. The only allowed transfer was FC Points from FC 24 to FC 25, valid until December 31, 2024.

https://help.ea.com/en/help/ea-sports-fc/transf...

I appreciate your patience, if you have more questions feel free to ask.

------

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, what is the exact error or issue that you're experiencing?

Also, is this happening with just EA FC 25? Are you having issues playing the game online while having an active Xbox Game Pass Ultimate?

Please note that the EA FC 25 is not included in Xbox Game Pass or EA Play catalog.

Try removing your account from your Xbox, restart your Xbox then add back account.

If that doesn’t work, trying contacting Xbox support directly and they’ll refresh from their side.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

That's odd, there are now multiple reports in regard to the same issue with 360 games showing on the status page. However, there are no official announcement yet that's why we just need to perform troubleshooting steps.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."