I have the game pass it shows i dont have the game pass

No I have not, i will go give that a shot!

I have tried deleting everything off the HDD, clearing cache and then re-installing and still nothing. The in game store only shows me the War Games Pass, where as the dashboard market shows me all 3 map packs and the pass, but says I dont own any of them!

No, you dont need the game pass to stream on console. I stream from my xbox and i dont currently have the game pass.

I didnt play this through game pass, to my knowledge it hasnt been a title on game pass, i dont currently have a game pass subscription but i can play this game on my xbox one

I dont have the confirmation email as it

was almost 4 years ago i got the game

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Seems like you have performed all the necessary steps. First, make sure that you're signed in under the correct account where the subscription is active and it's Xbox Game Pass Ultimate.

Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

Once confirmed, simply remove and re-add your account.

"REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

Hi there.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with finding your alias.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

The subscription is likely to cancel after a few days of not being able to pay.

You can also cancel the Direct Debit through your bank / block the payment.

I hope this helps!

Let me know if I can be of any further assistance. -Lumie