I have some problems when I want to upgrade to xbox game pass ultimete

Discus and support I have some problems when I want to upgrade to xbox game pass ultimete in XBoX Games and Apps to solve the problem; I redeem some Xbox Live Gold. When I wanted to buy a xgpu to upgrade my membership, I found I can't pay it .It showed that the region in which your... Discussion in 'XBoX Games and Apps' started by Cloud--786, Jun 30, 2022.

  1. Cloud--786
    Cloud--786 Guest

    I have some problems when I want to upgrade to xbox game pass ultimete


    I redeem some Xbox Live Gold. When I wanted to buy a xgpu to upgrade my membership, I found I can't pay it .It showed that the region in which your payment option was issued and your Store region need to match. I tried to change my store region, but it didn't work.

    :)
     
    Cloud--786, Jun 30, 2022
    #1
  2. ngocphi Win User

    I have some problems when I want to upgrade to xbox game pass ultimete

    No as you still need a valid billing method that matches your billing account

    For billing issues it's best to contact Xbox support
  3. Georges C. Win User

    I have some problems when I want to upgrade to xbox game pass ultimete

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Cloud--786, this Live Gold you rescued would be from a different region than yours, if that may be the reason a region mismatch message appears.

    An example, if you're in Canada but redeem a Us Live Gold, you won't be able to upgrade by purchasing an Ultimate directly from the Canadian store, you'll need to redeem an Ultimate from US before you can upgrade.
  4. Cloud--786 Win User

    I have some problems when I want to upgrade to xbox game pass ultimete

    And how can I kown the live gold belong to which area?I can't find that in my Microsoft account interface.Thanks
  5. Cloud--786 Win User

    I have some problems when I want to upgrade to xbox game pass ultimete

    I used the paypal to pay the deal
  6. Georges C. Win User

    I have some problems when I want to upgrade to xbox game pass ultimete

    Hello again, the link below shows the regions to which Xbox has the service.

    About the VPN, I do not advise because in addition to not knowing if it will work, this hurts microsoft's terms of use.

    The solution would be for you to purchase a Game Pass Ultimate card from the same Gold region and redeem it to your account.
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I have some problems when I want to upgrade to xbox game pass ultimete

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