i have set up a microsoft family account for my son, but his friends xbox seems to be listed ...

Discus and support i have set up a microsoft family account for my son, but his friends xbox seems to be listed ... in XBoX on Consoles to solve the problem; I have set up a microsoft family account to monitor my son's usage, but his friends xbox seems to be listed as the 'home console' on my account. does... Discussion in 'XBoX on Consoles' started by marie1975, Jul 22, 2018.

  1. marie1975
    marie1975 Guest

    i have set up a microsoft family account for my son, but his friends xbox seems to be listed ...


    I have set up a microsoft family account to monitor my son's usage, but his friends xbox seems to be listed as the 'home console' on my account. does anyone know how this could have happened and how to correct the problem?

    :)
     
    marie1975, Jul 22, 2018
    #1
  2. Sparty9399
    Sparty9399 Guest
    Childs accounts are visible at the microsoft family, but not at xbox family

    I am having the same issue trying to set my child'support profile to play minecraft with friends and we do not have a game console. they are in the family page on Microsoft family but I am not seeing the profile in Xbox settings to update the profile to
    allow playing minecraft with friends.

    Please advise how to correct this issue.

    Thanks

    Bill
     
    Sparty9399, Jul 22, 2018
    #2
  3. Sparty9399
    Sparty9399 Guest
    Childs accounts are visible at the microsoft family, but not at xbox family

    I am having the same issue trying to set my child'support profile to play minecraft with friends and we do not have a game console. they are in the family page on Microsoft family but I am not seeing the profile in Xbox settings to update the profile to
    allow playing minecraft with friends.

    Please advise how to correct this issue.

    Thanks

    Bill
     
    Sparty9399, Jul 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    i have set up a microsoft family account for my son, but his friends xbox seems to be listed ...

    His friend's console would only be set as the Home if your son set it that way or gave his friend his account information (which he should not have). To correct it, you would just need to change the Home console setting My Home Xbox Setting on Xbox One | Share Your Xbox One

    If your son did give his account information to his friend, you would want to reset his password. It's a violation of the code of conduct to share accounts.
     
    Smwutches, Jul 22, 2018
    #4
  5. Pa8dy Win User

    Fortnite parental control/xbox

    Hi Jessica,

    Are you controlling your sons account through the family safety features of your Microsoft account or just through the options on the Xbox itself? I ask because I control friend requests through the family safety app on my phone and wasnt asked to set up a pin for my son.

    David.
  6. Anon_404 Win User

    Transferring Xbox account onto a new Microsoft account.

    I have similar issue.
    When my son got an Xbox I set him up under my account; he was very young and I didn't want him to have his own account. Seemed best practice to set him up under my account.

    He will be 18 this year, he now has a Microsoft account, and wants to have his Xbox account under his own Microsoft account.

    It's absolutely ridiculous that Microsoft don't allow transfer between family members to account for kids growing up and wanting to take control of their own digital assets.
  7. Tomm_A Win User

    Changing organizers email

    Hello Arreal,



    Greetings!



    Thank you for posting in Microsoft Community.



    It seems that you are having issue with Xbox Family Settings app in setting a screen time limit due to an issue with organizer account. Let us check and see on what we can do to help resolve your concern in a timely manner.

    Since your son is using your Microsoft account as his log in it can be set as organizer since that is an adult account. To be able to set up the Xbox Family Settings app correctly, you must create an account for your son and create an Xbox Family Setting app using your own account and set as the organizer or to change the email associated with your son's Xbox account, you will need to follow these steps:

    • Sign in to your Microsoft account on the Xbox website.
    • Go to the "Family" tab and select your son's account.
    • Click on "Manage family settings online."
    • Under "Organizer," click on "Change organizer."
    • Follow the prompts to select your son's account as the new organizer and enter his email address.
    • Once the change is complete, you should be able to set screen time limits for your son's account using his email address.

    For your reference, see: Manage a member’s content in the Xbox Family Settings app | Xbox Support



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  8. andersonpassos Win User

    Need help with settings so my son can join friends.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    In order for your son to send friend requests on Xbox, you need to set up family settings and assign him as a child account. Here's how you can do that:

    Go to the Xbox website and sign in with your adult account.

    Click on the "Settings" button and select "Family" from the menu.

    Click on the "Add a Family Member" button and enter your son's email address to invite him to the family group.

    Once your son accepts the invitation, you will be prompted to set up his account as a child account.

    You can set up specific restrictions and controls for your son's account, such as the games and apps he can access, and the times he can use the Xbox.

    You can also manage your child's account and settings on Xbox console, go to settings, then select Accounts, then Family, and then select the child account you want to manage.

    Please note that, as the adult, you will need to approve friend requests before your son can add them. If your son is still having trouble, you may want to check the settings you have applied to his account to make sure they are correct.
  9. ArminatorX Win User

    Xbox One S Mic Console Issue

    My sons xbox console has a mic with a line through it next to the time. [...] My 10 year old son is going crazy
    Hello Rashell,

    When your son's account was created, did you correctly use his own email account and correct birthday?

    If so, the Live service sets automatic online and privacy settings for children and teens and restricts some features.

    Please go to
    https://account.microsoft.com/family
    and sign in with YOUR OWN adult Microsoft Account, and check that your son's Microsoft child account is added to your Microsoft Family.

    If your kid is a member of your Microsoft Family, go to
    https://account.xbox.com/settings
    and again sign in with YOUR OWN parent account.

    There select your kid's account, and change his online and privacy settings to your liking.

    You need to allow voice communications at least with friends only.

    That way, your child can talk to known people in their friend list, but can't talk to "strangers from the internet".

    But you can set it to any way you seem fit for your child.

    By allowing your kid to use the voice chat feature, the line through the microphone should disappear.

    Also make sure that the microphone itself doesn't have an activated mute switch, which causes the microphone to have a line crossing through it.
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i have set up a microsoft family account for my son, but his friends xbox seems to be listed ...

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