I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able...

Discus and support I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able... in XBoX on Consoles to solve the problem; I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able to track the package until it got to the destination for... Discussion in 'XBoX on Consoles' started by Aditya Chopra1, Jan 24, 2024.

  1. I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able...


    I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able to track the package until it got to the destination for repair. How can I check the order status

    :)
     
    Aditya Chopra1, Jan 24, 2024
    #1
  2. HALFPINTKID Win User

    Elite controller series 2 warranty

    If I send in my Xbox elite 2 to Microsoft can they fix the right bumper problem. I have already sent one Xbox elite 2 in and had the right bumper fixed and it lasted 2 weeks before having the same problem.
  3. Darhyl Mayte Amizola Win User

    Xbox elite 2 controller left bumper not working temporarily

    I totally understand and it is unfortunate that the warranty coverage has already expired. Nothing to worry, you have mentioned that you were able to temporarily fix your controller by blowing air where the bumper is.

    To permanently fix the issue, I would highly recommend you have your controller fixed to your nearest electronic store as they have the right tools to check and fix the controller's left bumper.

    I have similar experience before with my Xbox series controller buttons and I have it successfully fixed on one of my local electronics shops.

    You can also try to fix it on your end by following the detailed instructions here on this link: (But we do not recommend a self-fix as this can possibly damage the device more.)

    https://www.ifixit.com/Guide/Xbox+One+Elite+Wir...

    https://www.youtube.com/watch?v=UKjJE7QLYMw
  4. Unreal Warfare Win User

    Xbox One elite controller is a rip off

    No issues with the Elite. I used to have issues with the bumpers on the standard controllers losing their click far too quickly. The build quality on the Elite is far superior.
  5. Loacker Christoph Win User

    Why is customer friendliness so bad when it comes to warranty cases?

    lmgtfy:

    https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
    "The notorious Xbox Elite controller bumpers can and do fail..."

    https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

    "...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

    here we go

    https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

    I
    tried to fill out repair order, but, as mentioned above, those are the only options i got.

    Bumper IS a known issue, as you can see.

    Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.
  6. Arctosys Win User

    Xbox One Elite Controller - Faulty Bumper

    Thank you for the reply, His Pet Leaf, but this doesn't quite answer my question. The link you sent is invalid but I managed to find the page about servicing the Elite Controller. However, my Xbox is out of warranty since April 2016 (originally purchased
    April 2015), and the only options I get while on the device replacement page are to pay $10 for new analog sicks, paddles, or a d-pad. The issue with my current Elite Controller is that the plastic joint that holds the right bumper broke off after normal use.
    My bumper was completely loose inside of its' slot and I was able to wiggle it out of its' joint. If there is an option to have it replaced for a fee, or actually free of charge for that matter, I would love to know.
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I have sent Xbox my elite controller to fix as there was a bumper issue. I used to be able...

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