I have redeemed the code for cape but I didn't get it

when i entered the code it said it has already been redeemed even though the cape is not on my profile does each player get one code only or does it change everytime i watch a stream for 15 minutes because the code i already have is redeemed

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 24 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

Hey Vic, thanks for reaching out for help on the forums. I'm sorry you're dealing with this confusion about the Minecraft Vanilla cape.

From what I gathered, to be eligible for the Vanilla cape, you needed to own both Java and Bedrock on the same Microsoft account before June 6, 2022. Since you bought them on different accounts, unfortunately, you wouldn’t qualify. The cape can’t be transferred between accounts either.

You can find more info about this here:

https://www.minecraft.net/en-us/article/introdu...

I hope this helps you! Let me know if you have any other questions.

https://beta.support.xbox.com/contact-us they should help there be able to see on your account that you redeemed it and see whats gone on

https://beta.support.xbox.com/contact-us they should help there be able to see on your account that you redeemed it and see whats gone on

Hey there Master67568,

as the purchaser you would also need to think about if it was a in game-purchase or if you bought it from the Microsoft store. Otherwise chucky23456789 would
be totally correct.

hope this helps, Otherwise feel free to contact us at anytime.