I have redeemed the 14 day trial that comes with the xbox but i cant play online. Please help!

Please bear in mind Xbox Gold trials does not stack to each other. If you redeemed a 14 day trial code then redeem a 2 day code it will remove the 14 day trial code. Have you redeemed other codes besides the 14 day trial?

hello,

i bought an xbox one and activated the code for the free 14-day trial today but it doesnt seem to have activated. i cant play online or download the free games, and in the subscriptions menu im told to get gold. do i have to activate the trial somewhere
else? or whats the problem? help please

I have activated my xbox live gold 14 days trial but i didnt got gold. so i cant play online. Where is the problem ??

On the Xbox 360, to play online multiplayer, you will need to purchase an Xbox Live Gold Subscription either from Xbox themselves or from your local or online game retailer.

The only way to play online for free is to redeem Xbox Live Gold trials, which you might find in physical game cases. These come in 24 hours, 48 hours, 14 days, and 30 days.

Hi,

You don't have any sort of a free trial attached to your account. If you were offered a 30 day trial on the console dashboard you'll need to add a payment method in order to take advantage of it.

If you redeemed a trial code like a 2 day or 14 day trial, or even a 30 day trial code from a redemption card then you wouldn't need any sort of payment details. The 2 day/14 day card doesn't give you gold status but lets you play online for the stated days
(2 or 14 days, depending on what you redeemed), or 30 days (which will give you gold status) if you redeemed it from a gold subscription card.