I have redeemed a 3 month gold membership but It ain’t working

Hi there,

Please check to see if your subscription is active at this link: Check your Xbox purchase history.

If the subscription is showing there, you will need to contact Xbox Support directly and they will be able to troubleshoot this and get you back online ASAP!

Thank you.

wheres the message center im supposed to get a minecraft code too since i redeemed a 3 month gold membership

my 3 month membership live gold is locked becuase i was puttin the wrong letter when i redeem my code

Indeed, token stacking works on a recent-first basis. The most recent membership you purchase or redeem is what is consumed first. If you have 3 weeks remaining on a 12-Month membership, and you redeem a 3-Month prepaid card, then after 3 months, those
remaining 3 weeks kick back in and it's business as usual. Peculiarly, if you have a 1-Month membership set to auto-renew, and you redeem a prepaid code, it will turn off automatic renewal. In other cases, if you had a renewing membership, but you turned
off auto-renewal, and you then redeem a prepaid card, this can turn your auto-renewal back on, as the prepaid card tells the system that you're not interested in canceling afterall. Therefore, it's always a good idea to go to Xbox.com/account after you've
set up your Gold, to make sure that the automatic renewal is in the state in which you desire it to be, on or off.

Thank you for quick reply!

I haven't played in like 6 months (my last one broke down) and I think I have been paying for a gold membership all that time. Maybe it ran out today then because I just bought I new xbox 3 days ago and been playing live since and it worked just fine til
now. I'll redeem my code for one months gold live membership and see if it works!

Thanks