I have purchased Diablo 4 but it is not showing up in my library so that I can install it.

Discus and support I have purchased Diablo 4 but it is not showing up in my library so that I can install it. in XBoX Games and Apps to solve the problem; I have purchased Diablo 4 but it is not showing up in my library so that I can install it. c8354a30-33e8-45bd-a036-a577b949d768 Discussion in 'XBoX Games and Apps' started by Blake D1, Jun 5, 2023.

  1. Blake D1
    Blake D1 Guest

    I have purchased Diablo 4 but it is not showing up in my library so that I can install it.


    I have purchased Diablo 4 but it is not showing up in my library so that I can install it.

    :)
     
    Blake D1, Jun 5, 2023
    #1
  2. Francia J. Win User

    I have purchased Diablo 4 but it is not showing up in my library so that I can install it.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed that it is purchased under the correct account remove and re-add your account and then try installing the game again.

    " REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"
  3. JimCunningham128 Win User

    Call of Duty:Vanguard won't download and install

    I resolved this problem recently.

    I went into My Games and Apps, See All, Full Library, All Owned Games. My purchase showed up there and I was able to install it from there.
  4. JimCunningham128 Win User

    Call of Duty:Vanguard won't download and install

    I resloved this problem recently.

    I went into My Games and Apps, See All, Full Library, All Owned Games. My purchase showed up there and I was able to install it from there.
  5. Kimmy_24 Win User

    I purchased a game and it will not show up in my library

  6. Adeel_Agha Win User

    Xbox Series X - Super Street Fighter IV Arcade Edition not working

    Its only installed once I purchased it. Surprisingly, it was not showing in my Game Library. It means it I uninstall it, I will not be able to re-install it.
Thema:

I have purchased Diablo 4 but it is not showing up in my library so that I can install it.

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