I have purchased 2 different collections and coins have been taken from my total but no ...

Discus and support I have purchased 2 different collections and coins have been taken from my total but no ... in XBoX Games and Apps to solve the problem; How can I get my 2 collections? It's been about 4 days and I have even tried to purchase them again, but only lost coins and no collections.... Discussion in 'XBoX Games and Apps' started by MamaBear9944, Apr 30, 2017.

  1. MamaBear9944
    MamaBear9944 Guest

    I have purchased 2 different collections and coins have been taken from my total but no ...


    How can I get my 2 collections? It's been about 4 days and I have even tried to purchase them again, but only lost coins and no collections. HELP!!!!!

    :)
     
    MamaBear9944, Apr 30, 2017
    #1
  2. rolo39507
    rolo39507 Guest
    selected puzzle will not finish downloading

    My coins have been taken from my total to purchase the puzzle I selected and download began but will not complete.

    .
     
    rolo39507, Apr 30, 2017
    #2
  3. FalteringBoss18
    FalteringBoss18 Guest
    how come i cant download any more new puzzles that i buy with my puzzle credits

    when i purchase new puzzle with the coins i get from doing puzzles in my collection i cant get the new puzzles to download so i can do them it takes me to my internet explorer
     
    FalteringBoss18, Apr 30, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    I have purchased 2 different collections and coins have been taken from my total but no ...

    Hey there MamaBear9944,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let
    us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 1, 2017
    #4
  5. Mister Mascot Win User

    I have purchased 2 different collections and coins have been taken from my total but no puzzles!!!!

    Hey there MamaBear9944,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let
    us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Sodangidni Win User

    i PURCHASED COINS FOR PASTRYPOP AND THEY HAVE BEEN DEBITED FROM MY PAPAL, BUT I HAVE NOT RECEIVED THE COINS

    Hello, Janet L. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Could I know if more than 48 hours passed after the time the coins were purchased?

    Additionally, are able to see if a transaction for the missing item is listed in your Microsoft account order history with the status “completed”, or nothing appears yet?

    https://account.microsoft.com/billing/orders

    Furthermore, please refrain from sharing personal information, including email addresses, order numbers, gamertags, etc.

    As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

    I'll look forward to hearing from you.

    Regards,

    Arturo.
  7. RenovatedEmu241 Win User

    Server popping in/out

    Bingo is still popping in and out, I am in the habit of writing down the number of tickets, keys, power up coins, and coins I have before each game, and the prior estimate is wrong, It was 5 games. each power up coin total is 78 (12, 26b & 42=78, times 5
    equals 390 coins taken for power up coins. and to play is 28 tickets times 5 totaling 140 tickets taken during each time the server restarted in that 5 minutes. What is wrong with this game. will it ever work like it should?
  8. Rowbeartoe1 Win User

    Forza Rewards Paid DLC Owned

    I'm annoyed by this too. I have all the forza 5 tier BUT this! I've been stuck with 2/5 forever! I purchased the cars with credits, not purchased coins. Is that how it works? In the beggining I bought some cars with purchased coins. anyhow, sharing
    my frustration.
  9. PapawPoPo Win User

    Why can't I buy gold?

    Once again, I fully expect to be totally ignored. I have been trying to have this problem FIXED since 04/28/18 and I have even done a live chat with support, which was totally USELESS. I have not been able to buy coins since April 28th, 13 DAYS! The advice
    I received was to change browsers. NO HELP! This is my last attempt before I delete all Microsoft games and start shopping for an Apple. Every time I try to purchase coins, I get the message that I already own this item so the purchase cannot be made. NO ONE
    has been able to tell me why and NO ONE has helped me to buy the coins. Thanks for nothing support. If no help is received in the next 24 hours I am done.
Thema:

I have purchased 2 different collections and coins have been taken from my total but no ...

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