I have problems when buying in my xbox

Discus and support I have problems when buying in my xbox in XBoX Sales and Promo to solve the problem; when I want to buy a game in my xbox, it shows me a message that says: we´re having trouble processig your payment and we´d like to get it sorted out... Discussion in 'XBoX Sales and Promo' started by DEATHNOTERYUK01, Sep 15, 2017.

  1. DEATHNOTERYUK01
    DEATHNOTERYUK01 Guest

    I have problems when buying in my xbox


    when I want to buy a game in my xbox, it shows me a message that says: we´re having trouble processig your payment and we´d like to get it sorted out

    :)
     
    DEATHNOTERYUK01, Sep 15, 2017
    #1
  2. Epixtactic
    Epixtactic Guest
    buying videos

    Thanks for the warning! Sadly for you, Xbox Video has been a better experience than buying DVD's. I've never had any problems with my purchases. I doubt I ever will have any problems with my purchases.
     
    Epixtactic, Sep 15, 2017
    #2
  3. SHADD4I
    SHADD4I Guest
    xbox live rewards problem

    i have problems with my xbox live rewards, i have been buying a lot of games and my account still in 0

    can anyone help me?

    sorry for my bad english
     
    SHADD4I, Sep 15, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I have problems when buying in my xbox

    For help with billing issues, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Sep 16, 2017
    #4
  5. Smwutches Win User

    I have problems when buying in my xbox

    For help with billing issues, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. M3tal Daz3 Win User

    I have problem to buy with my credit card

    That sometimes happens when the method of payment linked to your account is not compatible with the region of your account. To sort this out you should contact xbox chat support billing section: support.xbox.com/contact-us
  7. TheTaxDad Win User

    Can't purchase Empire Points because credit card info isn't registering correctly

    I thank you all for the answers, but the answers are for the wrong problem. I dont have a problem buying more EP. I have a lot in my account. I cannot get at them from ingame AOEO, and when I go to the Xbox site to try to solve the problem by trying to buy
    more, it says I have no credit card on file. When I try to add a credit card, it says account problem. So, the problem is somewhere in my account that wont let me get at my points, or add a credit card. That points to an account problem at a deep level.
  8. The Sleep King3 Win User

    I have a problem buying a game

    Is the version of fifa 14 digital or Hard copy...

    Digital: It has a region lock on it.. meaning you cant download it in your region even though you have your Xbox set up in a different region...

    Disc: They have two formats for disc NTSC or PAL for the Xbox 360, make sure the disc has the right region...

    this is a article that might help with your situation - www.ehow.com/how_5164638_play-ntsc-games-pal-xbox.html
  9. Mister Maka Win User

    I have a problem to buy Bayonetta

    Heya wildy75.

    Sorry to hear you're having trouble purchasing Bayonetta! What happens if you try to purchase the game here on Xbox.com instead of through your console, is there any change?
Thema:

I have problems when buying in my xbox

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