i have problem with my xbox account

Discus and support i have problem with my xbox account in XBoX on Consoles to solve the problem; i have problem with my xbox account cc01dd62-9d45-4d10-87f6-1bbe206857be Discussion in 'XBoX on Consoles' started by DoneMoises, Sep 28, 2015.

  1. DoneMoises
    DoneMoises Guest

    i have problem with my xbox account


    i have problem with my xbox account

    :)
     
    DoneMoises, Sep 28, 2015
    #1
  2. I have a problem with my account.

    When I go to my profile and try to see it it sais "That did not work. Sorry, give it another try."

    And when I'm in a game, my status shows just "Online". Please help!
     
    NordicShark27, Sep 28, 2015
    #2
  3. Dadwhite
    Dadwhite Guest
    I have a problem with my account

    Sorry but you must be over the age of a minor as defined by the country you are in. Also if you are an adult and you age is correct on your account the other reason I've found is that your account is managed by a family parent account. If this is the case
    then your will always be considered a child account as this is what they are considered no mater your age.
     
    Dadwhite, Sep 28, 2015
    #3
  4. DoneMoises
    DoneMoises Guest

    i have problem with my xbox account

    i have problem with my xbox accoun
     
    DoneMoises, Sep 28, 2015
    #4
  5. Might be helpful if you told us what the problem is.
     
    HomegrownSilky, Oct 31, 2018
    #5
  6. HomegrownSilky Win User

    i have problem with my xbox account

    Might be helpful if you told us what the problem is.
  7. DoneMoises Win User

    i have problem with my xbox account

    i have problem with my xbox accoun
  8. Nkosana23 Win User

    i have problem in my xbox account

    Hi. My name is Brilliant and I am happy to assist you today.

    You can try to remove yourself from a family group by:
    1. Using a web browser, sign in to family.microsoft.com.
    2. Click next to your name and select Leave family group.
    3. Select Remove to confirm.

    For more details on the above, kindly visit: https://support.microsoft.com/account-billing/leave-family-group-or-remove-members-6d806bbb-eb38-a978-10f4-3bbb814ffcc4

    I hope this helps resolve your issue.
  9. ngocphi Win User

    I have a problem with my account

    If your account is over the age of 18 you must promote it

    By removing it from under the control of the parental account

    And no changing the ms account nor the age of the acount after the fact won't promote your acciount

    It goes by the original dob on your account not future chcanges

    Removing it before the age of maturity will only force you back into it by requesting a parental account
  10. Dadwhite Win User

    I have a problem with my account

    Sorry but you must be over the age of a minor as defined by the country you are in. Also if you are an adult and you age is correct on your account the other reason I've found is that your account is managed by a family parent account. If this is the case
    then your will always be considered a child account as this is what they are considered no mater your age.
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i have problem with my xbox account

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