I have preordered Halo Wars2 but haven't received a code for Halo Wars Definitive Edition yet

Hey there loli panther!

I've sent you an Xbox Live message with information regarding to the code. When you get a chance, please take a look

Heya loli panther!

Sorry to hear you haven't received your code yet. I've reached out to the right team in regards to your code and we'll be sure to reach back out when we have more info. Thanks for your patience on this

Hey there -

Did you preorder a physical copy of Halo Wars 2 Ultimate Edition or digital copy? If it's a physical copy, your code for the Halo Wars: Definitive Edition will be in the box for Halo Wars 2. If you preordered a digital copy, you'll get a code for the Halo
Wars DE copy to your Xbox Live message center 7-10 days after redeeming your code.

Keep us posted!

Halo Wars Definitive Edition is only available for those who pre-ordered Halo Wars 2 Ultimate Edition, not the standard edition.

If you did order the Ultimate Edition and still haven't received you code, can please head to this link and check if the game is available for download? https://www.microsoft.com/en-us/store/p/halo-wars-definitive-edition/c1lmknh1s8rv

You can also try to search for Halo Wars Definitive Edition on the your Xbox One under the Ready to Install list (My Apps & Games).

Hey there!

As mentioned in the store description for
Halo Wars 2: Ultimate Edition, the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.