I have now been charged 3 times for fortnite crew and only refunded once!

Discus and support I have now been charged 3 times for fortnite crew and only refunded once! in XBoX on Consoles to solve the problem; How do I get ahold of someone to get my money back and how do I cancel my subscription since I havent even recieved my vbucks despite paying for the... Discussion in 'XBoX on Consoles' started by JPelton1, Jan 5, 2021.

  1. JPelton1
    JPelton1 Guest

    I have now been charged 3 times for fortnite crew and only refunded once!


    How do I get ahold of someone to get my money back and how do I cancel my subscription since I havent even recieved my vbucks despite paying for the service 3 times!

    :)
     
    JPelton1, Jan 5, 2021
    #1
  2. ChasenEddie Win User

    Fortnite crew won’t let me cancel subscription

    I'm trying to cancel fortnite crew and it's not even showing in my subscriptions to cancel but have been charged 11.99 for the past three months and the charges are in the billing history.
  3. MOIKADJO Win User

    Fortnite Crew Refund

    I was ready to spend £14 on Rocket League but out of nowhere fortnite crew charged me £10 is it possible to get a refund Thank You
    Donnez mes vbuck
  4. itzdom14 Win User

    I need a refund on the fortnite crew pack

    I don't think you can refund fortnite crew
  5. alex crookes Win User

    request a refund

    im requesting a refund from the fortnite crew subscription because epic game says i am no longer a crew member sense september of 2022
    i like a refund of omsi2
  6. Darhyl Amizola Win User

    How to cancel fortnite crew pass?

    Hi Martin! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Fortnite Crew subscription cancellation.

    Based on your description, it is possible that the Fortnite crew subscription charge came from a different Microsoft account.

    Kindly check your other Xbox email accounts on account.microsoft.com > Payment and Billing > Order History > Select the date of range when you received the Fortnite Crew Subscription charge.

    Also, check the accounts' Order History of your family members or friends who might have been using your Xbox console or Windows PC frequently at your home. It might be possible that your payment card is linked to their accounts.

    If you're able to find the account where the subscription charge is located, please follow the instructions in this article to proceed with your subscription cancellation and possible refund:

    https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription

    According to the official Microsoft website: https://support.microsoft.com/en-us...icrosoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 Follow the interactive tool in this link to investigate the Fortnite Crew charge from your payment method.

    I would also recommend you get in touch with Microsoft Xbox Support as they have the tools and resources to properly investigate this and track the Fortnite subscription charge down:

    https://support.xbox.com/en-US/contact-us/

    If the charge can't be found by the support team, I highly suggest you reach out to your financial institution/bank to file a dispute as this will be considered a fraudulent charge. They should apply your refund right away so that the money will be refunded to your payment method.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

I have now been charged 3 times for fortnite crew and only refunded once!

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