I have not yet received my promo codes for the 90 day free on Groove music......

I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
But hurry - this deal won't last forever."

Hey there -

From the Terms of Service for that promotion:

During the first 30 days, customer will receive a promo code for 3 months of Groove Music Pass at no charge. Upon completion of the promotional period, membership will be automatically
billed as specified at signup unless cancelled. Limit 1 promo code per customer, single use only, Promo code must be used by December 29th, 2016.

Do note that when you receive a code there IS an expiration date. If you haven't received your code after 30 days of membership, feel free to post up a new thread and we'll look into it.

Thanks!

Hey matt -

From the Terms of Service for that Groove promotion:

During the first 30 days, customer will receive a promo code for 3 months of Groove Music Pass at no charge. Upon completion of the promotional period, membership will be automatically
billed as specified at signup unless cancelled. Limit 1 promo code per customer, single use only, Promo code must be used by December 29th, 2016.

If after 30 days from starting your subscription you don't have your code yet, feel free to post a new thread and we'll take a look. Thanks!

Hi All,

Same here. I've even contacted Support, and they told me I would receive the code after one month of subscribing.

www.microsoft.com/.../bogo

*Offer valid until August 17, 2016. Customer must sign up for paid monthly subscription. Credit card required. Upon completion of first billing cycle, customer will receive via email a promo code valid for 90 days of Music Pass at no charge. Limit 1 promo
code per customer, single use only. Promo code must be used by August 31, 2016.

Here is the link to the promotion
www.microsoft.com/.../bogo

Offer valid until August 17, 2016. Customer must sign up for paid monthly subscription. Credit card required. Upon completion of first billing cycle, customer will receive via email a promo code valid for 90 days of Music Pass at no charge. Limit 1 promo
code per customer, single use only. Promo code must be used by August 31, 2016. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Not combinable with other offers. US only. Groove Music Pass catalog size and availability
varies by market and over time. Microsoft account and internet required; ISP fees apply. Works with Windows 10, PC, tablets and phones, Windows 8.1, Windows Phone 8, Xbox One and Xbox 360 (Xbox live required). Works with Sonos, Android and iPhone; see app
stores. Requires up to 100 MB storage. Download music on up to 4 devices (not available on Xbox and the Web). Stream to one device at a time. Subject to terms (which may change without notice) at microsoft.com/msa

I you met the requirements for the promotion you should have received a code for two months free that had to be redeemed by August 31st. I would contact Groove support to sort this out. Use the link above to prove you met the requirements and that you did
not receive your promo codes as indicated on the site.

Link to microsoft customer support -
support.microsoft.com/.../contactus