I have not recieved the Gears of War Collection promotion with GoW4 purchase

Discus and support I have not recieved the Gears of War Collection promotion with GoW4 purchase in XBoX Sales and Promo to solve the problem; Hi, I bought Gears of War 4 and I have not recieved the previous Gears Of War titles yet. I am from Spain and I bought it from the Windows 10 store 19... Discussion in 'XBoX Sales and Promo' started by MocosDeFenix, Oct 31, 2016.

  1. MocosDeFenix
    MocosDeFenix Guest

    I have not recieved the Gears of War Collection promotion with GoW4 purchase


    Hi, I bought Gears of War 4 and I have not recieved the previous Gears Of War titles yet.

    I am from Spain and I bought it from the Windows 10 store 19 days ago. As the promotion states

    HERE
    I am entitled to recieve game codes for Gears of War, Gears of War 2, Gears of War 3 and Gears of War Judgement.

    I have been checking my emails and my xbox messages both from the computer web browser and from my xbox 360 console and I have also contacted xbox support on several occasions with no success. The last person I spoke with suggested me to post my issue on
    these forums.

    I hope it gets sorted out as soon as possible.

    Thank you.

    :)
     
    MocosDeFenix, Oct 31, 2016
    #1
  2. Did not recieve the gears of War collection that was offered free with purchase of xbox one s

    I purchased the white 1tb gears of War bundle over a week ago and haven't recieved the free gears of War collection that was offered with the purchase.
     
    EndingYew347311, Oct 31, 2016
    #2
  3. knj85
    knj85 Guest
    I have not received my gears of war collection, I bought gow4 on 10/29/16

    I have not received my gears of war collection, I bought gow4 and reedemed code on 10/29/16
     
    knj85, Oct 31, 2016
    #3
  4. DragonGardien Win User

    Gears of War 4 Ultimate Edition (Digital Version) download codes for the first 4 Gears of War games

    Hi BP828,

    I have the same problem as you.

    For the Gears of War collection it's seem that we will received the code within 7-10 days of purchase (See this

    thread
    ). I have buy the game on 8. oct. so I'm still waiting 4 days.

    But like you I don't have GoW4 on my inventory of games on Xbox.com and I don't know why.
  5. Rennie 07 Win User

    Nvidia promo - 360 Gears Collection

    It's not included in the nvidia promotion, but on the MS store it says "purchase and redeem Gears of War 4 before 31st December to unlock Gears 360 Collection."
  6. JackyMa8 Win User

    Why I still not receive code of GOW123 and Judgment?!!!!!!!!!!

    Hi Jacky. I believe that the deal containing all of the previous GoW games was only a
    pre-order bonus. The game launched on October 11th, so if you purchased on the 17th you may not have been eligible.

    This is what I found on Xbox Wire:

    Finally, all pre-order customers will receive the entire Xbox 360 Gears of War collection for use on Xbox One. This includes all four previous games – Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment –
    and is available only as a limited time offer.

    Read more at
    http://news.xbox.com/2016/08/10/gears-of-war-4-pre-order-bonuses-detailed/#04L116ALGxu0PJ5c.99


    Thank you for your reply.But I don't think so.I buy the GOW4 ultimate edition,they said ''As long as the time limit to buy GOW4,Can obtain the
    Xbox 360 Gears of War collection for use on Xbox One.It is also have it righr now.And my friend also receive the code.I don't know why?!!!
  7. Mister Mascot Win User

    Gears of War 4 Promotion

    Hey there ListPrivate,

    The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

    HERE
    . To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

    From the promotion page for Gears of War 4

    "Gears of War Collection promotion




    Note This promotion is not available in China or Japan.

    If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
    games:

    • Gears of War
    • Gears of War 2*
    • Gears of War 3
    • Gears of War: Judgment




    *Gears of War 2 is not available in Germany.

    These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

    It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!
  8. Mister Quimby Win User

    Gears of War Ultimate Edition Xbox 360 Games Missing.

    Hey there NRG GaMe!

    For more information regarding the Gears of War promotion, check out our
    Gears of War: Xbox 360 Collection FAQ. Thanks!
Thema:

I have not recieved the Gears of War Collection promotion with GoW4 purchase

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