I have not received the Forza Horizon 3 Pre-order $10 Microsoft Store gift code

"Your $10 Microsoft Store gift code will be delivered to your email address within 10 business days of game release"

I have not received the email and I would like to use the $10 on the NHL17 discount this week. Chat support directed me here after being unable to find a solution. How can I either get the email resent or receive a credit to my account before the sale ends?

:)

 

Forza Horizon 3 GT350r Pre Order code not received.

I pre ordered Forza Horizon 3 form the Microsoft store and have not received my code for the Gt350r yet.

 

Still have not received $10 gift card from forza horizon 3 pre order

I still have not received my pre order gift card code for Horizon 3.

 

You would need to contact customer support for microsoftstore.com since that offer is through them. Keep in mind, if you are a rewards member, you would have received 15,000 rewards credits instead of the $10 code.

 

Is that listed in the fine print or something? This is important information I wish I knew before wasting everyone's time.

 

the Microsoft Store website was never updated to include that offer, but it is listed on the Rewards program website and has been emailed to members a couple of times.