I have not received the 20$ credit back with purchase of 50$ worth of digital games on the ...

I have still not received the 20$ credit back in my microsoft account that i was promised by the promotion on the xbox one marketplace.

Promotional Details: It stated that if you purchased 50$ worth of digital games on the xbox one marketplace by april 3rd i believe they will message you with a code to your gamertag's inbox. I also made sure that the games i purchased were part of the promotion.
I purchased Killer instinct Gold for 40$ and Strider for 15$ within the promotional period.

Date of Purchase: I purchased the games on February 28th

Promo Items: 20$ in microsoft account

:)

 

Didn't receive my 20 dollar credit

I've chatted with two different reps today and eventually I got pointed here.

I received an offer via the dashboard on the Xbox One (or in the games section) that said to "purchase over 50 dollars worth of digital games and receive 20 dollars towards your next purchase" and have not yet received the credit despite the fact that I
purchased FIFA 14 through this promotion on February 23rd. My plan the whole time was to use this towards the purchase of Titanfall, so I would like to make sure I receive this credit prior to the digital edition becoming available for download this evening.

I no longer see this promotion on my dashboard. It had a button that said "view games here" which I selected to purchase FIFA.

Thanks in advance.

 

lost promotional code for a credit towards a future purchase

I received a promotional code for purchasing a game (Battlefield 4) off the Xbox one marketplace back in February, i received a 25 character code for 15 dollars credit off a purchase again through the marketplace on a message. I for some reason lost that
message on my Xbox one infer-face with that code for the credit, how can i get that message back? to use that code towards purchase on the online Xbox one marketplace?

 

G'day Lawnboy. Unfortunately, the Killer Instinct content you purchased is an add-on DLC and does not qualify for the promotion. The game itself is free to purchase.