I have not received rewards for the game I bought on xbox store

Discus and support I have not received rewards for the game I bought on xbox store in XBoX Rewards & Social to solve the problem; I bought Battlefield 1 on the xbox Store, but haven't received rewards for the same. What should I do ? 9bbd15ba-59c0-4089-9aa4-e5d01169f0e6 Discussion in 'XBoX Rewards & Social' started by HiteshPatwari, Dec 20, 2016.

  1. I have not received rewards for the game I bought on xbox store


    I bought Battlefield 1 on the xbox Store, but haven't received rewards for the same. What should I do ?

    :)
     
    HiteshPatwari, Dec 20, 2016
    #1
  2. JoeKinng1
    JoeKinng1 Guest
    I never receive any Rewards for my purchases on the Microsoft store from my Xbox

    I have not been getting my Xbox Live Rewards for the games I have bought from the Microsoft store from my Xbox. The only Rewards I have received is from the survey. I even got 200 Rewards points for the anniversary of being a member of the Xbox live rewards.
    But the 200 points was never added. SOMETHING is not working properly. Please fix this problem. I have only bought my games from the Microsoft store When I'm on my Xbox.
     
    JoeKinng1, Dec 20, 2016
    #2
  3. Ordines
    Ordines Guest
    Where are my credits

    I bought 3 games from the Xbox store in November but have still not received the VIP credits or reward credits for doing so.
     
    Ordines, Dec 20, 2016
    #3
  4. I have not received rewards for the game I bought on xbox store

    If you purchased the digital version of that title after it launched then it would apply toward your MyVip rebate as long as you are at least 1 star. If you are, then those rebates are calculated at the end of the month and deposited around the 15th of the
    following month. If you do not have at least 1 star then it will have moved you closer to earning that star. So it will depend on when and where you made the purchase.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Dec 20, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello AwesomePatwari,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    Furthermore, since it was purchased in a different regional currency than your registered Rewards region, your Battlefield 1 Ultimate Edition purchase is not eligible for Rewards.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Murphs-A47006C9-2185 Win User

    I have not received rewards for the game I bought on xbox store

    If you purchased the digital version of that title after it launched then it would apply toward your MyVip rebate as long as you are at least 1 star. If you are, then those rebates are calculated at the end of the month and deposited around the 15th of the
    following month. If you do not have at least 1 star then it will have moved you closer to earning that star. So it will depend on when and where you made the purchase.
  7. XBLRewards8 Win User

    I have not received rewards for the game I bought on xbox store

    Hello AwesomePatwari,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Furthermore, since it was purchased in a different regional currency than your registered Rewards region, your Battlefield 1 Ultimate Edition purchase is not eligible for Rewards.
  8. GlacialBird2039 Win User

    Bought games and no credit reward added

    Thank you for the explanation, I thought I will receive credit reward for every games I bought.. (That is my bad)

    btw, how about this:

    Make a purchase, earn Rewards
    Never made a purchase from the Xbox Store? Now's the time to grab that game, movie, TV show, or special avatar item you've been eyeing! After all, you'll get 1,250 Rewards Credits just for making it yours.

    1,250 Rewards Credits
    Will I get the 1.250 Rewards Credits?
  9. JoeKinng1 Win User

    What if i already have a microsoft rewards account?

    I agree I think that Microsoft is just trying to save money. They don't care about the people like you and me. I have had a Xbox live rewards account for 3 years and have bought Every Xbox game I own from the Microsoft store. But
    if they merge Microsoft rewards with Xbox LIVE Rewards I will never buy another item off of the Microsoft store ever. I've spent thousands of dollars on the Microsoft store that's where I bought my Xbox One and my new Xbox one x and my Microsoft Xbox One Elite
    controller I have purchased so many things from the Microsoft store I can't even name all of them. And I'm not some kid. I'm a adult that just enjoys gaming but I will find another place to purchase all my gaming gear and games if they do away with the Xbox
    LIVE Rewards program because I will not have any reason to buy from Microsoft store. And I can get everything cheaper
  10. Hoskayra Win User

    Reward points

    Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

    I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

    That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

    In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

    In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

    If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

    Here are some tips to get reward points for purchasing games:

    Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

    Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

    Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

    I hope this information is helpful to you.

    Merry christmas.

    Sincerely,
    Oskayra.
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I have not received rewards for the game I bought on xbox store

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