I have not received MyVIP Gems for completing a monthly survey.

dpayton81 · Oct 16, 2017

MyVIP gem balance is showing to be 2, but I have completed 2 monthly surveys. The faq says that you will earn 2 gems per survey you complete so the balance should be 4 gems. The faq said I should notify you within 15 days of the reward date. The reward
date was 10/10/17. Thank you.

:)

Ozymandias DZ44 · Oct 16, 2017

Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector

Hello .

There is a challenge to complete ."Prospector: We asked, you told! Complete 3 of our monthly surveys in a row to grab your Reward."

the reward is 10 MyVIP GEMS.

I completed 10 months survey in a row but i didnt get the reward .i did get 250 ponits for every monthly survey but for this challenge the reward is 10 MyVIP GEMS and ididnt get it .

Why ?

Thank you

XBLRewards8 · Oct 16, 2017

I didn't get any gems when I reached 50,000 gamerscore

Hello GalacticBoss306,

From the FAQ:

How do I collect my MyVIP Gems?

It depends on how you earn them. If a MyVIP Gem is earned for completing a MyChallenge or as a Reward for a MyVIP Perk like your birthday, Xbox Live Rewards anniversary, Gamerscore increase, or MyAchievements tier, you’ll be notified by email and will
then have 60 days to claim them on the MyRewards page.

However, gems earned by clicking on an email, completing a monthly offer, or making digital purchases in the Microsoft Store will be automatically added to your MyVIP Gem balance. Please note that gems earned by making purchases or by completing an offer
on the site can take up to 96 hours to appear in your gem balance.

We see that this perk is still awaiting your claim on the MyRewards page.

XBLRewards3 · Oct 17, 2017

Hi dpayton. The Gems program began October 1, 2017. Since there has only been one survey after that date, you were awarded the correct amount.

XBLRewards3

Hi dpayton. The Gems program began October 1, 2017. Since there has only been one survey after that date, you were awarded the correct amount.

JudaZ

What about it sucks??

I think the change to Microsoft rewards has been a nice smooth change over with a ton of added features and chances at more reward points.

You have a chance at getting a fair amount of points daily and they now have an Xbox Rewards app that can help you score even more points.

A lot of selection in rewards/sweepstakes.

No MyVIP Star Rank, No MyVIP Gems,no, MyVIP Perks no MyStats, No MyVIP Badges, no Mychallanges.. no Features Monthly offers, no Monthly survey ,

It completely sucks ..

XBLRewards8

Hello Vladdracula777,

From the transition FAQ:

What offers and activities are ending?

All current Xbox Live Rewards offers in the United States will end as of May 31, 2018 23:59 UTC. These include:

Featured Monthly Offers

FREEdom Rewards

MyPunchcard

Monthly Survey

First-Time Purchase

Microsoft Movies & TV Rewards

MyVIP Star Rank Rewards

MyVIP Gems

MyVIP Perks

MyVIP Vault

MyChallenges

Since the MyChallenges are ending on May 31st, since you will not have completed this MyChallenge, it will not be Rewarded.

XBLRewards8

Hello GalacticBoss306,

From the FAQ:

How do I collect my MyVIP Gems?

It depends on how you earn them. If a MyVIP Gem is earned for completing a MyChallenge or as a Reward for a MyVIP Perk like your birthday, Xbox Live Rewards anniversary, Gamerscore increase, or MyAchievements tier, you’ll be notified by email and will
then have 60 days to claim them on the MyRewards page.

However, gems earned by clicking on an email, completing a monthly offer, or making digital purchases in the Microsoft Store will be automatically added to your MyVIP Gem balance. Please note that gems earned by making purchases or by completing an offer
on the site can take up to 96 hours to appear in your gem balance.

We see that this perk is still awaiting your claim on the MyRewards page.

XBLRewards8

Hello Flint Locko,

We see you have received Gems for each survey, and the MyChallenge for completing three consecutive surveys is still waiting for you to claim it. We also see that you were awarded Gems for your Freedom completion last month.

I have not received MyVIP Gems for completing a monthly survey.