I have not received my code for 3 months free on groove music despite promotion

Discus and support I have not received my code for 3 months free on groove music despite promotion in XBoX Sales and Promo to solve the problem; I was told that i would get a code for 3 free months of groove music upon expiration of 1 month trial, as long as I signed up before dec 31st. I did... Discussion in 'XBoX Sales and Promo' started by outmez g, Dec 26, 2016.

  1. outmez g
    outmez g Guest

    I have not received my code for 3 months free on groove music despite promotion


    I was told that i would get a code for 3 free months of groove music upon expiration of 1 month trial, as long as I signed up before dec 31st. I did sign up before dec 31st and yet i just received an email saying i would be charged for auto renewal, with
    no mention of 3 month free code.

    :)
     
    outmez g, Dec 26, 2016
    #1
  2. FarzamPournia
    FarzamPournia Guest
    haven't received my 3-month promo code

    I have signed up for groove music pass during promotion, haven't received the email containing my 3-month free promo code.

    signed up Feb 24th 2017, got charged on April 8th.
     
    FarzamPournia, Dec 26, 2016
    #2
  3. DreadPirate360
    DreadPirate360 Guest
    I have not received my 3 month free groove music code

    I got the offer of taking up a free month trial of groove music and get 3 months free via code through the xbox messaging system. I have not received my code for the 3 months and it has been well over 30 days. I need my 3 month free code for groove music
    like stated in the offer.
     
    DreadPirate360, Dec 26, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    I have not received my code for 3 months free on groove music despite promotion

    Hey there -

    Do you have a link to the terms of the offer you are referring to? You may want to inquire further on the

    Groove forums     as they will likely have more specific information regarding Groove promotions.

    Thanks for understanding. I have not received my code for 3 months free on groove music despite promotion :)
     
    Miss Bijoux, Dec 27, 2016
    #4
  5. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  6. Miss Bijoux Win User

    I have not received my code for 3 months free on groove music despite promotion

    Hey there -

    Do you have a link to the terms of the offer you are referring to? You may want to inquire further on the

    Groove forums     as they will likely have more specific information regarding Groove promotions.

    Thanks for understanding. :)
  7. jamesmcca Win User

    Haven't received my 3 free months Groove Music code

    same here i signed up to groove music and haven't received my 3 months free
  8. Steph_Corner Win User

    I have not yet received my Groove Music 3 month free token

    The music groove promotion was only available for first time user here is a link to check to see if it is the same promotion that you had.

    *Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
    trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
    via email or Xbox message center
    https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove
  9. Steph_Corner Win User

    Still no 3 month Groove token?

    The music groove promotion was only avaliable for first time user here is a link to check to see if it is the same promotion that you had. Sometime you just have to read the fine print to see what youre signing up for :)

    https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

    *Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
    trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
    via email or Xbox message center
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I have not received my code for 3 months free on groove music despite promotion

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