I have not received all my rewards on a Fortnite Crew subscription after my second payment...

Hello Sean

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

These rewards are provided by Epic Games. If you are missing any rewards, please contact them so they can verify this for you, my friend.

Hello. I have been referred here by the epic games support team. My fortnite crew has been paid for but I haven't received any items from it since august. Please help.

I'm sorry to hear that you're having trouble with your Fortnite Crew subscription. There are a few steps you can take to try to resolve the issue:

1. Check to make sure that your payment for the Fortnite Crew subscription went through. You can do this by checking your payment history in your Epic Games account settings.
   
2. Make sure that you have the latest version of Fortnite installed on your device. You can check for updates in the Epic Games Launcher or on the App Store or Google Play Store (depending on your platform).
   
3. Check to see if there are any known issues with Fortnite Crew or if there are any scheduled maintenance periods that could be affecting your access to the subscription. You can check the Fortnite status page for updates: https://status.epicgames.com/
   
4. If you've tried all of the above and you're still having trouble, you may need to contact Epic Games customer support for further assistance. They should be able to help you troubleshoot the issue and get you access to your Fortnite Crew subscription.
   

I hope this helps. Let me know if you have any other questions.

Hi LukeStoffel! My name is Ricardo an independent advisor ready to help you with this situation!

If you are trying to renew the subscription

They are investigating an issue where some Fortnite Crew members are not receiving their V-Bucks and appear inactive despite renewing their Subscription in January. Because this is an ongoing issue, you will be temporarily unable to resubscribe to the Fortnite Crew if your subscription expired or canceled for any reason. Check out the Fortnite Status page for updates.

https://www.epicgames.com/help/en-US/fortnite-c...

Hi Lucas,

I am trying to do it from the Fortnite itself..

There is error like:

There was an error trying to proceed subscription for Fortnite Crew, try the following:

- Some error with previous subscription visit account.microsoft.com/services

- Visit account.microsoft.com/billing/payments and make sure that you have valid payments

- Contact Fortnite support

So trying here as well.

Hi there! This is Virginia O.

I understand that you want to cancel your Fortnite Crew subscription.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To be able to cancel the Fortnite Crew subscription you have to go to this page and make sure to sign in the account that has the active subscription: https://account.microsoft.com>; Services and subscription.

If the subscription isn't showing up on the account you are logged in, it means that Fortnite Crew subscription wasn't purchase in there.

Kindly review your other accounts because one of them might have the active Fortnite Crew subscription.

Thank you for your cooperation.