I have not received a code to reset my other microsoft emails password?

Hi Keegan C, my name is Courtney and I would be happy to help.

I am very sorry that you are going through this problem, with the intention of helping you I did an internal search here in the community forum and I found that a long time ago a player presented this same problem or one similar to yours. Therefore, I suggest you check your spam/junk folder if the password reset was sent there.

If it still doesn't appear, I suggest you do the following to reset your password:

-Use a different browser
-Clear your browser cache
-Use an incognito mode
-Use your phone's browser

In case none of this helps solve the problem, you can read the complete publication at the following link, where you can find more solution steps regarding this problem:

https://answers.microsoft.com/thread/cbd58534-e384-4598-8c1d-d51869b218ff

Please note that this is a public forum where we are Members/Players like you who help other users with basic problems. This means that we are not Microsoft employees, therefore the only ones who can help you with this problem if it persists is the support team.

https://support.xbox.com/contact-us/

I hope you understand, I wish you good luck.

Best regards,
Courtney.

Thanks, i contacted phone support and recover my account, but i'm receiving emails , someone is still trying to connect to my account, he answer forgotten password and i receive few emails with verification code , he still try , i changed my microsoft
account password and my email adress password, i had my phone number to my microsoft account but i cannot connect to my account with, don't know if my phone number was correctly added to my microsoft account. i blocked my bank card from my bank, microsoft
support on phone just did nothing, he deleted my bank card from my microsoft account, i asked help and more security but he said that i changed the password so problem solved. i just received an email again with microsoft verification code for reset password,
he is trying at this moment again to hack me. i don't understand how he could have my password, hope he is not able to have my new, maybe a spy on my computer ? will see thanks for your message, i'm french

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now:
1. Go to Reset your password and enter your email address.
2. Select where you'd like to receive a security code (email or phone number).
3. Once you receive your security code, you'll be prompted to choose a new password and enter it twice. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols.

To reset password, kindly visit: https://account.live.com/password/reset

You must have your Microsoft account email address to reset your password. If you've forgotten this email address, you'll need to recover it before you reset your password: https://support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution

For more details on the above, kindly visit: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

I hope this helps resolve your query.

I'm sorry that the above steps did not work to resolve the issue. If you can't sign in to your Xbox account, you can try resetting your Microsoft account password, since Xbox uses a Microsoft account to sign in.

Follow these steps to reset your Microsoft account password:

Go to the Microsoft sign-in page

https://account.microsoft.com

in a web browser.

Click "Sign In" in the upper right corner of the page.

On the login page, click "Can't access your account?" below the password field.

You'll be asked to enter the email address associated with your Microsoft account. Enter the email address you use to create your Xbox account.

Next, choose the option to receive a security code. You can choose to receive it by email or text message to your phone number associated with your account.

Follow the instructions to receive the security code and reset your password.

Once you've reset your Microsoft account password, try signing in to Xbox.com with your new password.

Reset or recover your lost Microsoft account password

If you know the email address that you used to set up your Microsoft account, you can skip this tutorial and reset your password now:

1. Go to Reset your password and enter your email address.
2. Tell us where you’d like us to send a security code (email or phone number).
3. Once you receive your security code, you’ll be prompted to choose a new password and enter it twice. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols.

Note You must have your Microsoft account email address to reset your password. If you’ve forgotten this email address, use the Lost
Account Solution to recover it before you reset your password.

You can also reset your password on the Xbox Oneor Xbox 360 console (see below).
If you’re unable to access any of the contact methods associated with your account (and thus unable to receive the security code required to reset your password), see Recover
your Microsoft account online below.

Reset your password on the Xbox One console