I have not deposited my credits rewards

Hello mdeneen99,

From the FAQ for the Simply Rewarding offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.

Hello oneKODIAK,

From the FAQ:

When will I get my Rewards Credits?



Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

Since you were beneath 5000 Credits, we did not schedule a deposit for you. Also from the FAQ:

What if I want my Rewards Credits, but I don't have 5,000 accumulated?



If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month.

Yes and no. Credits are automatically scheduled to be deposited into your account by the following 15th or 30th of the month after you have at least 5,000 pending. You can request a deposit when you have at least 1,000 credits in order to have them deposited
before needing to have 5,000 pending first, but they are never deposited instantly. They would just be deposited on the deposit date listed on the site at the time that you make the request. Either way, deposits are only ever made around the 15th and 30th
of the month. There is no way to have them deposited at any other time and nowhere on the Rewards site does it say you can have them deposited instantly.

Xbox support does not handle the rewards program so they do not have correct information regarding the program. This is from the program's FAQ:

When will I get my Rewards Credits?



Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

What if I want my Rewards Credits, but I don't have 5,000 accumulated?



If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page.
Click the button to request your credits, which will be deposited into your Microsoft account by the next scheduled deposit date.
Check out the progress bar at the top of your MyRewards page to see your Credits progress.

Hello Sicafoose,

From the FAQ:

When will I get my Rewards Credits?



Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

Since you are beneath this amount, no deposit has been scheduled. Additionally, if you wish to have a deposit before this amount:

What if I want my Rewards Credits, but I don't have 5,000 accumulated?



If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.

Hello A Wild Dez,

From the FAQ:

When will I get my Rewards Credits?



Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

If you want a deposit before this amount, from the FAQ:

What if I want my Rewards Credits, but I don't have 5,000 accumulated?



If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.