I have not been receiving any of my credits.

Discus and support I have not been receiving any of my credits. in XBoX Rewards & Social to solve the problem; I have not received my credits for my xbox live subscription or any of my purchases in the store. be45130b-39d2-42ce-81db-665770df7588 Discussion in 'XBoX Rewards & Social' started by LoveMuffin77, Nov 10, 2017.

  1. LoveMuffin77
    LoveMuffin77 Guest

    I have not been receiving any of my credits.


    I have not received my credits for my xbox live subscription or any of my purchases in the store.

    :)
     
    LoveMuffin77, Nov 10, 2017
    #1
  2. JoeKinng1
    JoeKinng1 Guest
    I'm not getting credit for the games I have been buying from the Microsoft store.

    I have not been receiving my credit for buying games from the Microsoft store. I have been buying and downloading the games from my Xbox. And I have not received any credit for other things as well.
     
    JoeKinng1, Nov 10, 2017
    #2
  3. HickJagger
    HickJagger Guest
    I have not been receiving any points

    I purchased quite a few games/addons from the xbox live store on my xbox one over the past few months. I have not received any points. Why is that?
     
    HickJagger, Nov 10, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I have not been receiving any of my credits.

    You'll want to post in the support section of this forum in order for support to check into it for you. If you can post any specific offers you're looking for credits from, that will help. As of July 1, 2014, there are no offers to receive credits for renewing
    gold.
     
    Smwutches, Nov 10, 2017
    #4
  5. Smwutches Win User

    I have not been receiving any of my credits.

    You'll want to post in the support section of this forum in order for support to check into it for you. If you can post any specific offers you're looking for credits from, that will help. As of July 1, 2014, there are no offers to receive credits for renewing
    gold.
  6. XBLRewards8 Win User

    Have not received any credits

    Hello Iron Vader G60,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the
    program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases from September 2014-August 31st 2015, you were placed at a default rank. Since you were a zero star member, you did not
    get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    Since you are now a one star MyVIP, you can expect payback for your eligible purchases this month to appear as pending midway through the following month (January).
  7. Smwutches Win User

    Have not received any credits

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates (preorders
    are not eligible for VIP).
  8. Smwutches Win User

    Xbox One X purchase no points

    There have not been any offers to receive credits for purchasing a One X. Hardware will only receive credits if there is a specific offer for it.
  9. Smwutches Win User

    xbox rewards account

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    There have never been any offers to receive credits for Groove.
Thema:

I have not been receiving any of my credits.

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