I have not been credited for multiple purchases.

ACan0fWorms · Apr 19, 2017

I was referred here by a Microsoft live chat agent to resolve this problem. I have purchased multiple games which should have earned Xbox Live Rewards credits, but I've received nothing for any of them. Needless to say, I would really like to be credited
for those purchases.

:)

JazzyFurball450 · Apr 19, 2017

Not adding bingos to my account

I have been playing the last couple of days, winning multiple bingos and I am not having them added to my account. What is the use of me playing these games? Also I am not getting credited for Power Bingos that I have been getting. I have been keeping
track of what I have been winning. So far you owe my account 71 bingos that I have not been credited for. And 3 Power Bingos that I have not been credited for. Can you please get my account up to date!!!! Thank you!

TherealTroyA441 · Apr 19, 2017

I don't see where I have been credited for my purchases that I made through my Xbox

I don't think I have been credited for my purchases on my rewards account

Smwutches · Apr 20, 2017

You'll want to post in the support section of this forum in order for support to check into it for you. If you can post the offers you're looking for credits from, that would help.

fifilafanni · Nov 3, 2018

Same here. Been purchasing tons on xb1 for two years and no rewards at all. Chat with Microsoft is a waste of time, there no help at all.

fifilafanni

Same here. Been purchasing tons on xb1 for two years and no rewards at all. Chat with Microsoft is a waste of time, there no help at all.

Smwutches

You'll want to post in the support section of this forum in order for support to check into it for you. If you can post the offers you're looking for credits from, that would help.

XBLRewards8

Hello RoundWorm503,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

MisterEFQ

Ive removed multiple credit cards over the years, myself. And I have never had a problem with M$ charging me for something I didnt purchase myself.

onyxishere

THEREALISTTKO - please do not post the same question in multiple threads. This has been answered in your other thread.

Currency cannot be used to purchase Live. You can only use a credit card, Paypal or a pre-paid membership card.

I have not been credited for multiple purchases.