I have no gems when I should have them.

I have done some missions and challenges, got gamerscore and purchased things in October, yet I have not gotten a single gem. I have no idea whats wrong. I have not received a conformation email or link and it's like the program doesn't exist for me.

:)

 

I have 2 gems but should have more

Hello Smailboy010,

You are registered as a Netherlands Rewards Member. Since your purchases have not been made in that region's currency, they are not eligible for Rewards. Your current gems are from your two surveys (you currently have four).

 

I have 2 gems but should have more

i should have more and i think i have completed every gem mission. And about the rewards points i have pre ordered more then 3 games since this program is up but never seem to get points back plus my vip level is not going up(it seems).

 

Hello AussieShark2000,

We do not see that you have completed any missions, challenges, gone up any MyAchievement tiers, or earned 1000 gamerscore. In addition, your one purchase is not eligible for Gems, as it is not a MyVIP eligible purchase, since it is a consumable. From the
FAQ:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.