I have my personal account region set to India, and i am physically in india. However when...

Thanks for your response.

Verified that Account region matches physical location of Console.

Current Console Physical Location: India

Live Account linked to: India

The market place from where I am trying to download is: India

The Game name: Just Dance Kids (From india xbox market place)

Console Purchased in: USA

Hello karthikch, sorry to hear you're having trouble with your payment.

I see you say international payments are turned on. May I ask which country you physically live in please? Also, have you tried setting up and using a Paypal account?

he is from india cause i am having same problem in india region and paypal option is not available in india and both my ICICI credit and debit cards payments fro not going through and my international payments are enabled in all cards

Dear ngocphi

I have purchased xbox 360 online through infibeam.com in India.

Console is for India.

My region of account is India/West Bengal.

Please help.

Hello AritraChatterjee,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear you're having trouble. Can you please give more information about this? On which platform are you trying to purchase or redeem a code? Can you clarify how is it insisting that you are in US?

If you are on PC, kindly try to make sure that your PC settings is also set to your physical location. Please go to Settings > Time & Language > Language and Region > Region.

If you are purchasing on the Xbox store web, please check the locale of the web page like in the image below.

I will be awaiting your response.

Regards,

Belle

I purchased the game and played it when i was in India and then i moved to Poland. I have changed the region settings in my profile to Poland and locale on my console as well.

I thought both EU and India region uses PAL versions so region locking should n't be an issue but i guess i had wrong understanding.