I have money but i don't

I do not know if I get your point, you mean you have spent the money already? Try to delete and log into your account again

You can check to see how much money you have Here.

https://support.microsoft.com/en-us...k-how-much-money-is-in-your-microsoft-account

I would go there to verify what that says.

Hi there,

can you check what it shows at this page:
https://account.microsoft.com/billing/payments

That should show the correct currency values.

Also be sure to check what it shows at the transactions and specifically for the purchase transactions for which your spent that $50

to check if they were processed correctly or not.

If you can't find what's wrong or is causing it then it might be best to contact Xbox Support via Phone or Support Chat. They should be able to look into the details and hopefully help you.

To contact Xbox Support use
http://support.xbox.com/contact-us

Let us know the results

You have money but you don't? You stated you spent the money so you won't have the money anymore.

If you used it on a preorder it doesnt charge the account until I believe a week prior to release.